Communication at End-of-Life: Train-the-Trainer Workshop (Ottawa, Dec. 14-15, 2017)

Event Date: 12/14/2017 08:00
Location: Annex E, 85 Primrose Avenue, Ottawa ON


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Workshop Overview: 

This two-day workshop will provide long-term care (LTC) staff with educational resources for teaching palliative and end-of-life (EOL) communication skills to personal support workers and other professionals in LTC. Using the train-the-trainer model, this workshop is intended for LTC staff who provide training and education in their LTC homes.



Key Takeaways:

  • Discussing definitions, myths, and misconceptions related to palliative and EOL care
  • Exploring how personal values, beliefs, and experiences can inform your thoughts, attitudes, and care practices
  • Understanding holistic care and the eight domains associated with illness and bereavement
  • Understanding the four capacities required to establish a therapeutic relationship
  • Practicing therapeutic communication skills: listening, paraphrasing, reflecting, summarizing
  • Developing skills in communication with residents, families, and interdisciplinary teams


If you have any further questions, please contact Emily Kuurstra at


To register, please click here.