Transitioning to end-of-life care can be difficult, so it is crucial that long-term care teams develop communication skills to foster therapeutic relationships with residents and their families/friends.
The Ontario CLRI at Bruyere has released three eLearning modules that allows team members to experience communication at end-of-life training from anywhere! The eLearning course will develop or refresh communication skills to provide quality end-of-life and palliative care in long term care homes. The modules include a collection of interactive case scenarios that reflect the unique setting and context of care delivery in long-term care.
This eLearning training aims to replicate pieces of the in-person training. It allows all team members to dispel palliative care myths, learn how to recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills in three short, scenario-based modules.
These modules can:
1. Help all LTC team members develop and practice skills in communication at end-of-life.
- All LTC team members interact with residents and their families so often that everyone plays a significant role in improving residents’ quality of care and living.
2. Serve as a refresher for those that have taken the in-person communication at end-of-life training.
- These modules can help trainers review content and re-engage emotionally before delivering the training within their homes.
- These modules provide additional context and real-world examples that trainers can incorporate into their workshops.
3. Builds on Augment any palliative care training previously taken by LTC team members.
- These modules focus exclusively on the psychosocial aspects of palliative and end-of-life care.
EVERYONE FROM LEADERSHIP TO ALL STAFF
NEED TO BE TRAINED ON EVEN BASIC PALLIATIVE CARE
Reflection shared at a CEoL workshop, Participant Survey, London, March 2020
The Communication at End-of-Life Program offers LTC educators with tools for teaching palliative and end-of-life communication to team members through combining didactic, peer-to-peer, and scenario-based learning. These interactive and immersive aspects of this training program have previously only been available in person, with bilingual training material available on the Ontario CLRI website for downloading.