Words matter. In long-term care, words can make all the difference towards person-centred care. Team members who use inclusive and respectful language when talking to or about residents and colleagues are helping to lead a culture change movement in LTC homes.
We have a big goal for the summer to reach 5,000 person-centred pledges. Why? Because that’s 5,000 people who are using language that sees the person first, rather than a disease or condition.
Fill out the online person-centred language pledge to formally commit to using inclusive and respectful language in long-term care. The online pledge allows you to print a certificate that can be posted in a common area of your LTC home so that others can be inspired to join you on the PCL journey.
More than 4,000 people have already committed to being a part of this movement. Will you join them? Take the pledge now!
You can take the pledge individually or as a team. Print the certificate to show residents, families and visitors that your home is committed to person-centred care.
- The language we use reflects our mindset.
- Actions follow our language – person-centred language precedes person-centred care
- PCL can help reduce responsive behaviours or personal expressions
- PCL shows respect and bestows dignity to residents and colleagues
Your PCL pledge can produce a ripple effect in your home where team members interact more positively with each other and with residents they care for!
Learn to use PCL through our free eLearning course for team members and eLearning course for LTC leaders and managers.
The Person-Centred Language eLearning Courses were co-developed by BSO and the Ontario CLRI at the RIA in collaboration with MacHealth at McMaster University and supported by an expert panel.