Words matter. In long-term care, words can make all the difference towards person-centred care. Team members who use inclusive and respectful language when talking to or about residents and colleagues are helping to lead a culture change movement in LTC homes.
We have a big goal for the summer to reach 5,000 person-centred pledges. Why? Because that’s 5,000 people who are using language that sees the person first, rather than a disease or condition.
Fill out the online person-centred language pledge to formally commit to using inclusive and respectful language in long-term care. The online pledge allows you to print a certificate that can be posted in a common area of your LTC home so that others can be inspired to join you on the PCL journey.
More than 4,000 people have already committed to being a part of this movement. Will you join them? Take the pledge now!
You can take the pledge individually or as a team. Print the certificate to show residents, families and visitors that your home is committed to person-centred care.
- The language we use reflects our mindset.
- Actions follow our language – person-centred language precedes person-centred care
- PCL can help reduce responsive behaviours or personal expressions
- PCL shows respect and bestows dignity to residents and colleagues
Your PCL pledge can produce a ripple effect in your home where team members interact more positively with each other and with residents they care for!
The Person-Centred Language eLearning Courses were co-developed by BSO and the Ontario CLRI at the RIA in collaboration with MacHealth at McMaster University and supported by an expert panel.