National standards are essential tools to ensure the production or delivery of consistently high-quality products and services. Since the Spring, the Canadian Standards Association (CSA) has been leading the development of the first National Standard of Canada (NSC) for long-term care; Operation and Infection Prevention and Control of Long-Term Care Homes (CSA Z8004).

The Ontario CLRI recognizes that the infrastructure and design of these environments influence how care and services are delivered in LTC homes so the team at Bruyère team has been actively engaged in the consultation process:

• We supported a consultation session for 2LGBTQI+ community members and allies in August 2021
• We collaborated with Carleton University and the CSA to host a consultation session for Francophone frontline workers

The CSA Group prepared detailed summaries of each consultation into a What We Heard Report and What We Heard Infographic.

Explore these on the CSA Group web page.