The Ontario CLRI develops, delivers and evaluates educational resources and programs to engage the current and future LTC workforce. Our education includes clinical and student placements, in-person, blended and virtual training, and partnerships with colleges and universities. Our education programs have attracted more than 12,000 students, interprofessional team members, and leadership in long-term care since 2012.

CLRI Education Programs

Living Classroom

Audience: Long-term care home leadership, colleges, future students
A new kind of post-secondary education experience for college students delivered in a long-term care home, the Living Classroom uses an interprofessional approach where faculty, students, long-term-care teams, residents and families engage with each other within a culture of learning. A guidebook and soon-to-be developed suite of tools, and CLRI support homes in exploring partnerships with colleges to create a Living Classroom in their home.

Leadership in Long-Term Care and Retirement

Audience: Long-term care home leadership and team members
A Conestoga College continuing education program that focuses on essential leadership capabilities and equipping long-term care leaders with applied knowledge and skills to successfully lead homes. The CLRI supports tuition with bursaries for long-term care home team members.

Excellence in Resident-Centred Care (ERCC) Trainer Course

Audience: Staff educators
A Conestoga College continuing education program that promotes practices that are consistent with Ministry standards in senior’s care environments. ERCC has been developed to help your teams achieve Better Care and Better Outcomes using a person-centred, train-the-trainer approach to advance practice development. The CLRI supports tuition and backfill for this education program.

Excellence in Resident-Centred Care (ERCC) PSW Course

Audience: Personal support workers
A Conestoga College 12-hour certificate course delivered by ERCC Trainers to enhance resident centred skills in infection control, continence care, pain management, oral care, skin and wound care, geriatric safety, responsive behaviors, dressing and grooming, promoting good sleep and spa experience. The CLRI supports tuition and backfill for this education program.


GeriMedRisk is an interdisciplinary telemedicine geriatric clinical pharmacology and psychiatry consultation service available to clinicians. Operating weekdays 9-5, participating clinicians can access support from a GeriMedRisk team member by calling a toll-free number or using eConsult from the Ontario Telemedicine Network (OTN) or BASE eConsult. GeriMedRisk is a not-for-profit, industry-free service.

Intergenerational Programming

This aims to supports long-term care homes and secondary schools to create meaningful and purposeful secondary school co-op and volunteer placements in long-term care homes. A soon-to-be developed guidebook and suite of resources will support homes in building relationships with secondary schools and establishing successful student placements.

Team Essentials: Leading Practices for Long-Term Care

Audience: Staff and healthcare students
Proactive, reflective and collaborative teams are essential to enhancing care quality and safety in long-term care. Based in leading practices, evidence and standards, Team Essentials offers innovative experiential educational solutions to priority practice issues: 1) Enhancing Collaboration and Shared Values; 2) Preventing Acute Deterioration; 3) Responding to Acute Emergencies; 4) Coordinating Care for Responsive Behaviours; 5) Engaging Families in Care. Team Essentials includes Face-to-Face Workshops or eLearning + Follow-up Visits + Leadership Coaching + Post-Learning and Practice Apps.

Interprofessional Student Internships in Innovation and Aging

Audience: Interprofessional students
Each summer, a competitive 6-week internship for 10 undergraduate students in the health professions fosters interest in careers in gerontology and LTC early in their professional training and provides basic geriatric knowledge. The goal is to create a career track for future geriatric leaders in Ontario.

Interprovider Learning Units and Experiences

Audience: PSW students and internationally educated nursing students
Designated neighbourhoods in the Apotex welcome PSWs for clinical placements and CLRI learning experiences (e.g., Team Essentials, educational innovations). Internationally educated nursing students also take part in CLRI learning experiences.

Provincial Behavioural Support Rounds

Audience: All staff, students and leaders
In collaboration with the TC-LHIN Behaviour Supports for Seniors Program, these monthly and multi-sectoral rounds enable front-line healthcare providers across the province to learn about leading practices in the assessment and supportive management of challenging responsive behaviours in individuals living with dementia. Rounds are available via Telehealth and Webcast (archived).

Physician and Nurse Practitioner Education

Audience: Attending physicians and nurse practitioners
Interactive workshops are delivered in Ontario in collaboration with physician stakeholders (e.g., Ontario Council of Family Physicians). Past workshops have focused on evidence-based care by incorporating the Choosing Wisely recommendations, integrating the principles of resident and family-centred care, and using advanced care planning to support decision making in long-term care.

Family Education

Audience: Families
In collaboration with key stakeholders, this workgroup is in the early stages of exploring family needs for education and resources related to the experience of having a family member in long-term care (e.g., to improve family integration, resilience and system navigation related to admission, crises, end-of-life).

Communication at the End-of-Life

Audience: LTC educators
LTC-specific training material for PSWs for improved communication with residents, families and team members. Bilingual, downloadable training material co-developed with Algonquin College, includes 4 training modules (Powerpoints with speaking notes) for LTC educators to use, facilitator’s guide, introductory webinar, train-the-trainer workshop (4-hour online training, 2 days face-to-face training).

Clinical Leadership for Nurses

Audience: RNs and RPNs
Training material to strengthen RNs’ and RPNs’ leadership skills. Bilingual, downloadable training material co-developed with Algonquin College, includes 5 training modules (Powerpoints with speaking notes) for LTC educators to use, facilitator’s guide, train-the-trainer workshop (2 days face-to-face training). 2-day face-to-face training workshops led by Algonquin instructors have also been delivered directly for nurses.

Quality Palliative Care in LTC Alliance – tools translated into French

Audience: Palliative care teams
The CLRI collaborated with the Quality Palliative Care in LTC Alliance to translate a number of their tools: 1) Organizational Self-Assessment Tool; 2) Grief Support for Staff Toolkit; 3) Multi-Sensory Stimulation Toolkit; 4) Palliative Care Definitions (downloadable)

Learning Empathy Through Simulation for Long-Term Care Staff

Audience: Educators
A collection of simple simulation exercises that educators can integrate into their practice, downloadable from the CLRI website.

Outil d’évaluation de l’état de santé buccodentaire pour les professionnels qui ne sont pas spécialisés en soins dentaires

Audience: Nurses and PSWs
Validated French translation of the Oral Health Assessment Tool widely used by Dental Hygienists, downloadable from the CLRI website.

Mouth Matters – Importance of Oral Care

Audience: All staff, families, residents
Short bilingual, animated video that summarises the clinical and wellbeing importance of high-quality oral care, downloadable from the CLRI website.

E-learning Modules

Audience: All staff
Evidence-based, downloadable, bilingual interactive modules for in-service and micro learning. Topics include: 1) Mission, Bill of Rights, Whisteblower Protection; 2) Pleasurable Dining; 3) Prevention of Abuse and Neglect; 4) Least Restraint, Last Resort; 5) Protect Residents, Prevent Falls; 6) Continence Care and Bowel Management; 7) Preventing Pressure Ulcers in Long-Term Care; 8) Safe Work Practices for Clinical Staff: The 1, 2, 3 Approach and Safe Work Practices for Clinical Staff: The 1, 2, 3, Move Approach. Part 2: The Practical Session. Trainer’s Toolkit — How to Teach Lifts, Transfers and Repositioning; 9) Caring for Persons with Dementia.

Tools and Resources for Deprescribing Medication

Audience: Pharmacists, MDs, NPs, residents, families
A collection of bilingual algorithms for different drugs, whiteboard videos, presentations, Q&A documents, patient/resident/care partner infographics, downloadable from