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Course Skill: Dignity Respect and Rights

  • Caregivers as Partners 1: The Foundations of Care Partnership

    After completing this course, you will be able to describe the variety of experiences and challenges caregivers face in long-term care and recognize caregivers as valued members of the interprofessional team. You will apply promising practices to build a strong foundation for respectful, meaningful partnerships from day one.

  • Caregivers as Partners 2: Communication for Strong Partnerships

    After completing this course, you will be able to identify effective communication practices for partnering with caregivers and apply the CARE model to strengthen collaboration. You will also recognize how cultural factors influence communication and support person-centred care.

  • Caregivers as Partners 3: Empowering Caregivers

    After completing this course, you will be able to articulate your role in supporting and empowering caregivers when there are changes to a resident’s care needs, including palliative and end of life care. You will learn and apply strategies to provide navigation support, support caregivers with self-care and grief, and uphold privacy and consent.

  • For Team Members: Answering Family Phone Calls Using the Huddle Tool

    After completing this course, you will be able to use the Huddle Tool to effectively receive and respond to phone calls from a resident’s family member, sharing care information with compassion and respect.

  • Skin and Wound Care in Long-Term Care (Clinical Team Members)

    After completing this course, you will be able to explain which risk factors impact skin integrity and wound healing in older adults; explain which skin and wound care issues are of particular concern in long-term care; recognize indicators that a resident is experiencing skin and wound care issues; explain when to assess residents for skin…

  • Skin and Wound Care in Long-Term Care (Non-Clinical Team Members)

    After completing this course, you will be able to explain which risk factors impact skin integrity and wound healing in older adults; explain which skin and wound care issues are of particular concern in long-term care; recognize some indicators that a resident is experiencing skin and wound care issues; explain what non-clinical team members should…

  • Supporting Residents’ Mental Health and Wellness in Long-Term Care

    After completing this course, you will be able to recognize indicators of mental illnesses or conditions that are common among older adults; understand the importance of using person-centred language when talking about mental health and mental illnesses; respond empathetically to residents who are in distress; support residents’ mental health and wellness; explain which observations about…

  • Caring for Persons with Dementia

    In this course, you will learn key facts about dementia, recognize its symptoms and stages, explore effective support techniques, and understand the importance of a person-centered approach to dementia care.

  • Storycare Project

    After completing this course, you will be able to use the three elements of storycare: storytelling, storylistening and storykeeping. You will also learn how caring for a client in long-term care includes caring for their story. Storycare draws on the power of personal life-experiences, traditional folktales and imaginary narratives to make stories an essential part…

  • Team Essentials: Engaging Families in Distress

    In this course, you will learn about how to overcome initial reactions to family distress by regulating emotions through mindfulness and compassionate communication. This includes learning about family loss and grief, and learning to shift initial survival emotions from fight, flight and freeze to compassion. You will also learn the Family SBAR communication tool for…