Facilitating Client and Family-Centred Learning Best Practices

Duration: ~1 hour

Course Topics: Long-Term Care Basics, Nursing Leadership

Course Skills: Always Working to Improve Care, Caring for All of a Person’s Needs

Effective communication is essential to providing safe, high-quality care in long-term care settings. This course introduces best practices in health literacy to support clear, respectful communication with clients and families. You will explore three key areas: using plain language, applying the teach-back method, and identifying reliable resources. Through short modules with video demonstrations, reflection prompts, and interactive activities, you will build skills to enhance understanding and engagement in care planning and delivery.

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