For Families: Phoning Your Long-Term Care Team Using the Huddle Tool

Duration: ~40 minutes
Course Topics:

Have you ever wished your long-term care team could better understand what you wanted or needed, for you or your family member? As a resident or family member, you have an important role to play in care planning and delivery in long-term care. As a valuable member of the long-term care team, your input can improve care experiences and outcomes for you, for your family member, and for other care partners.

This course presents a tool for shared decision-making developed by the Ontario CLRI at Baycrest and the University of Toronto Bloomberg Faculty of Nursing, with numerous collaboration partners, including families and residents in long-term care. In this course, you will learn how the Huddle tool is used to share your experience, situation, or need with your long-term care team over the telephone. You will also practice using the Huddle Tool so you can share information with your long-term care team more efficiently and effectively, and help to improve care through shared decision-making. At the end of the course, you will be able to download a copy of the Huddle Tool for you to use.

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