This course was designed to offer you, residents, families, and other team members evidence-based tools to improve communication and collaboration with family members. This learning starts with exploring ways to regulate your emotions in distressing situations involving family members. By doing so, you can treat yourself and others with compassion in times of distress by offering kindness, caring, and willingness to help. Using the team communication tools and strategies offered in this course will help you improve care experiences and outcomes for yourself and others.
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