Designed For: Environmental Services Team

  • Skin and Wound Care in Long-Term Care (Non-Clinical Team Members)

    After completing this course, you will be able to explain which risk factors impact skin integrity and wound healing in older adults; explain which skin and wound care issues are of particular concern in long-term care; recognize some indicators that a resident is experiencing skin and wound care issues; explain what non-clinical team members should…

  • Managing Pain and Distress in Long-Term Care (Non-Clinical Team Members)

    After completing this course, you will be able to explain the different types of pain/distress and the concept of “Total Pain”; argue against common myths and misconceptions about pain/distress and the assessment of pain/distress; recognize indicators that a resident may be experiencing pain or distress; explain why non-clinical team members should report to clinical team…

  • Preventing Falls in Long-Term Care (Non-Clinical Team Members)

    After completing this course, you will be able to explain your responsibility in proactively preventing falls; identify which fall prevention interventions are connected to your role; feel confident in suggesting/taking ownership of/implementing these interventions; identify common environmental risk factors for falls; recognize changes in a resident’s behaviour that increase their risk of falls; identify health…

  • Resident Interaction for Environmental Services Team Members

    After completing this course, you will be able to respond to residents, family members, and other team members in different situations you may encounter during your shift.