From awareness to action: Create a culture of belonging


Where: Ottawa Conference & Event Centre, Ottawa Cost: $99

Join the Ontario CLRI at the coming Walk With Me culture change conference for a transformative half-day workshop that delves into the essential principles of advancing equity, diversity and inclusion in the long-term care (LTC) context. This workshop is designed to empower LTC leaders and team members with the tools and knowledge to create a more inclusive and affirming environment for residents, care partners/caregivers and team members. A resource package will be shared with participants which includes learning resources, a toolkit and posters which can support LTC homes in their journeys.

Supporting culture and identity is a critical aspect of person- and family-centred care. As the workforce and resident population continue to become increasingly diverse, the need for thoughtful, intentional efforts to support inclusion and belonging will only continue to increase. This workshop features an in-depth exploration of how to move forward from awareness-raising to action:


Learn practical steps to create inclusive and affirming environments in LTC homes.


Explore the concept of cultural humility as a foundational framework for fostering genuine understanding and respect.


Discuss how to shift from bystander to ally through a range of scenario discussions.


Learn about products that have been developed by the Ontario CLRI that can support your equity, diversity and inclusion journey.


Meet our facilitators

Dr. Amit Arya, MD, CCFP (PC), FCFP

Image of Dr. Amit Arya

Medical Lead, North York Congregate Access and Support Team, North York General Hospital

Medical Director, Kensington Specialist Palliative Care in Long-Term Care Outreach Team

Lecturer, Division of Palliative Care, Department of Family and Community Medicine, University of Toronto

Assistant Clinical Professor, Division of Palliative Care, Department of Family Medicine, McMaster University

Dr. Amit Arya is a Palliative Care Physician who works in hospital, home care, and long-term care homes. He currently serves as the Medical Lead of NY CAST (the North York Congregate Access and Support Team), an exciting initiative to help improve health outcomes for people living in long-term care homes and retirement homes, by enhancing access to supports and building capacity. Additionally, he holds the position of Medical Director of the Specialist Palliative Care in Long-Term Care Outreach Team at Kensington Health, providing specialized palliative care services at Kensington Gardens in Toronto and other long-term care homes. Dr. Arya is a Lecturer for the Department of Family and Community Medicine at the University of Toronto and an Assistant Clinical Professor for the Department of Family Medicine at McMaster University. He also serves as a board member of Canadian Doctors for Medicare and is a former board member of the Canadian Society of Palliative Care Physicians. In recognition of his unwavering advocacy for health justice and human rights, Dr. Arya has received an Award of Excellence in Social Responsibility from the Department of Family and Community Medicine at the University of Toronto, as well as an Award of Excellence from the College of Family Physicians of Canada. The Toronto Star has acknowledged him as a “Change Maker.” Dr. Arya’s advocacy spans education and research, with notable coverage in print and broadcast media. He frequently presents to medical students, physicians, interprofessional colleagues, and the public.

Dr. Ashley Flanagan (she/her/elle)

Photo of Dr. Ashley FlanaganHealth Research and Policy Manager, National Institute on Ageing, Toronto Metropolitan University.

Dr. Ashley Flanagan works as the Health Research and Policy Manager at the National Institute on Ageing. Her research focuses on 2SLGBTQIA+ ageing and old age with the goal of advancing comprehensive health and wellness policy, programs, and services for older adults with diverse sexual orientations and gender identities. Dr. Flanagan is also Chair of Rural Diversity and Aging at Gateway Centre of Excellence in Rural Health and a member of the Ontario Centre for Learning, Research and Innovation’s (CLRI) Supporting Equity, Diversity & Inclusion in Long-Term Care Advisory Group. Ashley holds a PhD in Aging, Health, and Wellbeing from the University of Waterloo.


Dr. Kimberly J. Lopez (she/her/elle)

Photo of Dr. Kim Lopez

Assistant Professor, Faculty of Health, University of Waterloo

Dr. Kimberly Lopez works as an Assistant Professor in the Department of Recreation and Leisure Studies, Faculty of Health, at the University of Waterloo in Ontario, Canada. As a community-engaged qualitative researcher, Kim is interested in critically examining structures that (re)produce oppressions affecting experiences of long-term care, helping work, migration, and labourer well-being. Kim values working collaboratively to amplify individuals who identify with justice-deserving groups. Her primary research focus aims to work with care workers in LTC homes towards free-from-harm care labour.



Michelle Fleming (she/her)

Photo of Michelle Fleming

Senior Knowledge Broker at the Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI) at Bruyère

Michelle Fleming (she/her) is a Senior Knowledge Broker at the Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI) at Bruyère. Michelle has been working in the long-term care sector since 2005. Before joining the Ontario CLRI in 2017, Michelle spent eleven years working as Manager of Social Services in LTC homes in British Columbia and Ontario.

Michelle is the project lead on the Ontario CLRI’s Supporting Equity, Diversity and Inclusion initiative, which brings together a diverse Advisory Committee with representatives from across the Ontario LTC sector. Michelle has great capacity for bringing people together, producing opportunities for meaningful engagement, and tools for change in LTC homes (e.g., Allied for Inclusivity in LTC: A Forum to Build Connections, provincial Social Workers and Social Service Workers in LTC Community of Practice, the Embracing Diversity: A Toolkit for Supporting Inclusion in Long-Term Care Homes, among others). Michelle has a BA (psychology), Social Service Worker Gerontology diploma, Certificate in LTC Management, is a Certified Eden Associate, and has a Lean Green Belt.

Venue Information

Ottawa Conference & Event Centre
200 Coventry Rd, , ON
Ottawa , Ontario
K1K 4S3 Canada

Organizer Information

  • Schlegel-UW Research Institute for Aging

  • Ontario Centres for Learning, Research & Innovation in Long-Term Care

About the Ontario Centres for Learning, Research and Innovation in Long-Term Care

The Ontario CLRI is funded by the Ministry of Long-Term Care, and hosted at Baycrest Academy for Research and Education, Bruyère Research Institute, and the Schlegel-UW Research Institute for Aging.

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