Behavioural Support Rounds


Where: Baycrest Hospital/Telehealth/Webcast Cost: Free


Surfacing BSO Emerging, Promising & Best Practices through analysis of BSO Qualitative Stories

About the Presenters:

Dr. Frances Morton-Chang has diverse academic and professional experience across the broader health care spectrum which includes the community-care, acute-care, and long-term care sectors, charities and research programs. As a Gerontologist and health services researcher, she specializes in the areas of health policy for those experiencing dementia, frailty, and other functional disabilities, integrated care approaches for complex populations, care for caregivers, and the impact of the built environment. 

Katelynn Viau is the Project Coordinator for the Behavioural Supports Ontario’s (BSO) Provincial Coordinating Office. Katelynn holds a Master’s Degree in Ageing Studies and prior to her role with BSO, held positions in health research and hospice care. As part of her role with BSO, Katelynn is the Lead Collaborator for many initiatives pertaining to BSO evaluation, innovation and capacity building.

Learning Objectives:

By the end of the session, participants will be able to:

  1. To share the process by which BSO Qualitative Stories were thematically analyzed in search of BSO emerging,
    promising and best practices.
  2. To share key themes and practices that emerged from the stories that may be spread across the province.
  3. To share and discuss ideas related to the continued collection of BSO qualitative stories.

How to Participate:

To participate by Telehealth videoconference (OTNhub registered sites only):
Provide your organization’s Telehealth support person session #94539143 to confirm your site

To participate by live webcast from your computer (no registration or sign-in required):
Search for session #94539143 under live “public” events on

To participate in-person:
Baycrest Health Sciences, 3560 Bathurst St. Toronto, Ontario, ABC Classrooms (Hospital, 2nd Floor)


Baycrest Behavioural Support Rounds provide a learning forum to review leading practices in the assessment and supportive management of challenging, responsive behaviours; and offer practical approaches to support the work of front-line healthcare providers in caring for persons with responsive behaviours.

Baycrest Behavioural Support Rounds occur every 3rd Thursday of the month from October – June.

These rounds are restricted to healthcare professionals and students only.

Contact Info:

If you have questions regarding these rounds, or would like to be included on the Baycrest Behavioural Support Rounds distribution list, contact Tania Aragona, Ontario CLRI at Baycrest, at:

Venue Information

Baycrest Hospital/Telehealth/Webcast

Organizer Information

About the Ontario Centres for Learning, Research and Innovation in Long-Term Care

The Ontario CLRI is funded by the Ministry of Health and Long-Term Care and hosted at Baycrest Health Sciences, Bruyère, and the Schelgel-UW Research Institute for Aging.

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