Enhancing the Use of Person-Centred Language in Your Long-Term Care Home


Where: Webinar Cost: Free

Practical knowledge of person-centred language ensures that appropriate, respectful, life-affirming and inclusive language is used when talking with and referring to people who communicate via responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions, and their care partners.

This webinar will share strategies and resources to increase the use of person-centred language in your long-term care home, developed in collaboration with Behavioural Supports Ontario, the Alzheimer Society of Ontario and people with lived experience.

By attending this webinar, you will…

• Understand the importance of person-centred language when interacting with residents, team members and family members.
• Increase your use of person-centred language by engaging in self-reflection exercises.
• Learn strategies to enhance and sustain the use of person-centred language in your home.

** Would you like an 8.5” x 11” copy of the English or French Person-Centred Language Commitment Statements poster? Complete the survey at the end of the webinar and we’ll send you one FREE of charge! 

View the flyer



Kate Ducak is a gerontologist and Project Officer at the Schlegel-UW Research Institute for Aging (RIA) where she applies her expertise to the Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI) program.  She enjoys exchanging ideas about person-centred, relational and dementia care, culture change, and health equity.  Kate has 19 years of professional and personal experiences in LTC homes and other health care sectors.


Headshot of Tina Kalviainen


Tina Kalviainen is a Certified Human Resources Leader and the Strategic Communications Specialist with Behavioural Supports Ontario (BSO)’s Provincial Coordinating Office (PCO). She onboarded with North Bay Regional Health Centre (NBRHC)’s North East BSO team in 2012 and has been a member of BSO’s PCO since its re-emergence in 2015.





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 North Bay Regional Health Centre Logo



Venue Information


Organizer Information

  • Ontario Centres for Learning, Research & Innovation in Long-Term Care

  • Schlegel-UW Research Institute for Aging

About the Ontario Centres for Learning, Research and Innovation in Long-Term Care

The Ontario CLRI is funded by the Ministry of Health, and the Ministry of Long-Term Care, and hosted at Baycrest Health Sciences, Bruyère, and the Schlegel-UW Research Institute for Aging.

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