Resource Type: Webinar Posted On: October 21st, 2020 Author/Source: Ontario CLRI, in partnership with Extendicare Audience(s): Educators
Practical knowledge of person-centred language ensures that appropriate, respectful, life-affirming and inclusive language is used when talking with and referring to people who communicate via responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions, and their care partners.
Nurses are often required to manage conflict and communicate in a variety of contexts with coworkers, residents and their friends and families. This course will enhance the clinical leadership skills of nurses working in long-term care. The modules include realistic scenarios and scenario-based practice to help nurses navigate conflict, communicate with confidence, and learn how to thrive as clinical leaders.
Three self-paced, online modules around 20 minutes in length each.
- Communicating Effectively
- Handling Conflict with Care
- Being a Leader
An Ontario CLRI certificate will be provided for each module that can be put towards continuing education/professional development requirements.
The course is designed to refresh or develop team members’ communication skills to provide quality end-of-life and palliative care in long term care homes. The modules include interactive case scenarios that reflect the unique setting and context of care delivery in long-term care homes.
Three self-paced online modules around 20 minutes in length each.
- Communicating about Hospice Palliative Care
- Coping with Grief
- Building Relationships
This eLearning course gives the learner many parts of the in-person training. It allows all team members to dispel palliative care myths, learn how to recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills in three short, scenario-based modules.
About the Modules
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