Resource Audience Type: Educators

Personal Support Worker as a Career

This page provides an overview of the PSW role in long-term care based on the information given to us by PSWs in the field and the sources outlined below. The role of a PSW may vary based on the long-term home and region. For a more comprehensive picture of this role, visit the PSW association information links below. This page is part of our Careers in Long-Term Care Initiative.


 

Clinical Nursing Leadership eLearning

Nurses are often required to manage conflict and communicate in a variety of contexts with coworkers, residents and their friends and families. This course will enhance the clinical leadership skills of nurses working in long-term care. The modules include realistic scenarios and scenario-based practice to help nurses navigate conflict, communicate with confidence, and learn how to thrive as clinical leaders.

Overview

Three self-paced, online modules around 20 minutes in length each.

  1. Communicating Effectively
  2. Handling Conflict with Care
  3. Being a Leader

An Ontario CLRI certificate will be provided for each module that can be put towards continuing education/professional development requirements.

Communication at End-of-Life eLearning Series

This eLearning series is designed to refresh or develop team members’ communication skills to provide quality palliative care and end-of-life care in long-term care (LTC) homes. The three courses in the series include interactive case scenarios that reflect the unique setting and context of care delivery in LTC homes.

Overview

Three self-paced courses around 20 minutes in length each.

  1. Communicating about Hospice Palliative Care
  2. Coping with Grief
  3. Building Relationships

This series serves as an introduction to the more comprehensive All-In Palliative Care: The Team Approach to LTC training program. It teaches all interprofessional team members how to recognize palliative care myths, recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills.

About the Courses

Clicking any of the links below will open our eLearning Hub.

Supporting Family Engagement in LTC

Family members of residents in LTC are important partners in care. Supporting the presence and engagement of family and friends of residents requires deliberate planning and thorough communication with residents, families and team members. This resource card has compiled some tools to aid homes as they plan for, co-ordinate and support visits. Please check back regularly for updates as the pandemic and directives evolve.

If you have a resource to suggest for this page, please contact us at info@clri-ltc.ca