This one-page Word Swap Poster invites readers to consider swapping out common words in favour of person-centred language(PCL)-friendly words in everyday conversations.
The poster is available in French and English and contains a total of 15 examples under four categories: people, places, actions, and items.
We hope these examples can inspire you to reflect on the power of words when supporting people with, or at risk, of responsive behaviours/personal expressions. You can also explore more PCL resources to support your LTC homes’ inclusion journey.
Download the Word Swap Poster
The Reflections on the Use of Resident Support Aides report (RSA Report) presents findings from a recent survey on the use of resident support aides (RSA) and similar roles in LTC homes during the pandemic. The RSA report summarizes reflections and perspectives from leaders about the value and future of the RSA role.
The report provides:
- Data on types of responsibilities assigned to RSAs at different LTC homes
- Data on types of education or training that RSAs would have benefited from
- Quotes and reflections from LTC leaders about their use of the RSA role
Download RSA Report
Looking for more perspectives on front line care providers? Read the PSW Perspectives Report to explore PSWs perspectives and ideas for LTC homes.
The Ontario Centres for Learning, Research and Innovation in Long-Tem Care (CLRI) would like to acknowledge and thank the members of the Ontario Health (Central) – RSA Working Group for their time, effort, and insights in developing the RSA survey and report:
- Jill Knowlton – Jarlette Health Services
- Kim Utley – SE Health
- Dee Lender – Ontario Association of Residents’ Councils
- Julia Scott – Markham Stouffville Hospital
- Melissa Mei and Megan Suddergaard – Ontario Health
- Shilpi Majumder and Audra Thompson-Haile – Ontario Centres for Learning, Research and Innovation (CLRI) at the Schlegel-UW Research Institute for Aging, Schlegel-UW Research Institute for Aging
This page includes tools and resources to equip those working and volunteering in long-term care (LTC) with the skills and knowledge they need to protect themselves, their colleagues, residents, family members, and community members.
The Ontario CLRI at the RIA has developed infection and prevention control (IPAC) eLearning courses for team members and essential care partners. These courses combine education on IPAC core concepts with application to LTC-specific situations and tasks.
If you have a resource to suggest for this page, please contact us at email@example.com.
Getting vaccinated is critical to protecting yourself, your loved ones and our most vulnerable Ontarians from COVID-19. Each person vaccinated brings us one step closer to eliminating COVID-19 from our long-term care homes and our communities.
That’s why we’re working to build vaccine confidence — and where you come in. People are more likely to listen to someone they know and trust. You can help boost vaccination rates by engaging with your colleagues and community on vaccine safety.
If you are in crisis
Call 911 • Go to the nearest hospital • Call Telehealth Ontario at 1-866-797-0000 • Call Crisis Services Canada (24/7) at 1-833-456-4566
Find local help
ConnexOntario • Do you need mental health, addiction, or gambling services in your community? Call, text or email a referral specialist (24/7). Free and confidential.
Practical knowledge of person-centred language ensures that appropriate, respectful, life-affirming and inclusive language is used when talking with and referring to people who communicate via responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions, and their care partners.