Resource Audience Type: Housekeeping

Communication at End-of-Life eLearning Series

This eLearning series is designed to refresh or develop team members’ communication skills to provide quality palliative care and end-of-life care in long-term care (LTC) homes. The three courses in the series include interactive case scenarios that reflect the unique setting and context of care delivery in LTC homes.

Overview

Three self-paced courses around 20 minutes in length each.

  1. Communicating about Hospice Palliative Care
  2. Coping with Grief
  3. Building Relationships

This series serves as an introduction to the more comprehensive All-In Palliative Care: The Team Approach to LTC training program. It teaches all interprofessional team members how to recognize palliative care myths, recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills.

About the Courses

Clicking any of the links below will open our eLearning Hub.

Residents’ Bill of Rights – Multilingual

All long-term care homes in Ontario are governed by the Long-Term Care Homes Act (LTCHA), 2007. The Ontario Residents’ Bill of Rights is embedded in the LTCHA and accompanying Regulations (O. Reg. 79/10).  The requirements in the LTCHA ensure that residents of these homes receive safe, consistent, and high-quality resident-centered care in settings where residents feel at home, are treated with respect, and have the supports and services they need for their health and well-being. The Ontario Association of Residents’ Councils review and promote the Residents’ Bill of Rights.

In 2019, with support from the Ontario CLRI at the Schlegel-UW Research Institute for Aging, the Residents’ Bill of Rights was translated into 16 different languages. These translations will better support homes serving residents of diverse cultural backgrounds, and help to educate residents, team members and other stakeholders about the Residents’ Bill of Rights.