Resource Audience Type: Housekeeping

People-Focused Palliative Care Resources

The resources in the People category are related to five key factors known to promote sustainability: commitment to improvement, involvement, team member skill and capability, leadership, and team functioning.

Communication at End-of-Life eLearning Series

This eLearning series is designed to refresh or develop team members’ communication skills to provide quality palliative care and end-of-life care in long-term care (LTC) homes. The three courses in the series include interactive case scenarios that reflect the unique setting and context of care delivery in LTC homes.

Overview

Three self-paced courses around 20 minutes in length each.

  1. Communicating about Hospice Palliative Care
  2. Coping with Grief
  3. Building Relationships

This series serves as an introduction to the more comprehensive All-In Palliative Care: The Team Approach to LTC training program. It teaches all interprofessional team members how to recognize palliative care myths, recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills.

About the Courses

Clicking any of the links below will open our eLearning Hub.

Residents’ Bill of Rights – Multilingual

All long-term care homes in Ontario are governed by the Long-Term Care Homes Act (LTCHA), 2007. The Ontario Residents’ Bill of Rights is embedded in the LTCHA and accompanying Regulations (O. Reg. 79/10).  The requirements in the LTCHA ensure that residents of these homes receive safe, consistent, and high-quality resident-centered care in settings where residents feel at home, are treated with respect, and have the supports and services they need for their health and well-being. The Ontario Association of Residents’ Councils review and promote the Residents’ Bill of Rights.

In 2019, with support from the Ontario CLRI at the Schlegel-UW Research Institute for Aging, the Residents’ Bill of Rights was translated into 16 different languages. These translations will better support homes serving residents of diverse cultural backgrounds, and help to educate residents, team members and other stakeholders about the Residents’ Bill of Rights.

Ontario Indigenous Cultural Safety (ICS) Training

Indigenous Cultural Safety (ICS) Training is an interactive and facilitated online training program for all professionals working in the Ontario health and social service systems administered by the Indigenous Primary Health Care Council, who is working in partnership with Indigenous partners in Ontario to develop ICS training that is specific to Ontario.

The training addresses the need for increased Indigenous cultural safety within the system by bringing to light the service provider bias and the legacies of colonization that continue to negatively affect service accessibility and health outcomes for Indigenous people.

Anti-Indigenous racial discrimination and bias have profound negative impacts on the health and wellness of Indigenous communities in Ontario. The Ontario ICS Program is focused on supporting Indigenous Health transformation as part of the overall health and social service systems transformation underway in Ontario. The goal is to improve Indigenous healthcare experiences and outcomes by increasing respect and understanding of the unique history and current realities of Indigenous populations.

This program has been identified as a resource that supports Indigenous culture in long-term care by the Ontario Caring Advisory Circle.