Resource Audience Type: Leaders & Managers

Communication at End-of-Life eLearning Series

This eLearning series is designed to refresh or develop team members’ communication skills to provide quality palliative care and end-of-life care in long-term care (LTC) homes. The three courses in the series include interactive case scenarios that reflect the unique setting and context of care delivery in LTC homes.

Overview

Three self-paced courses around 20 minutes in length each.

  1. Communicating about Hospice Palliative Care
  2. Coping with Grief
  3. Building Relationships

This series serves as an introduction to the more comprehensive All-In Palliative Care: The Team Approach to LTC training program. It teaches all interprofessional team members how to recognize palliative care myths, recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills.

About the Courses

Clicking any of the links below will open our eLearning Hub.

Supporting Family Engagement in LTC

Family members of residents in LTC are important partners in care. Supporting the presence and engagement of family and friends of residents requires deliberate planning and thorough communication with residents, families and team members. This resource card has compiled some tools to aid homes as they plan for, co-ordinate and support visits. Please check back regularly for updates as the pandemic and directives evolve.

If you have a resource to suggest for this page, please contact us at info@clri-ltc.ca


eLearning to Support Communication For Families and Care Team Members in LTC

Family members of residents in LTC are important partners in care.

Family members often wish their LTC team could better understand what they, or their family member, wanted or needed. LTC team members often wonder how they can better support these communication needs of resident’s family members.

Introducing the Huddle Tool; five simple questions for family members to share any experience, situation, or need with their LTC team over the phone when they can’t meet in person. Below are two eLearning courses, one designed for family members and one for LTC team members, that will introduce them to the huddle tool and how to use it to improve communication.

At the end of each eLearning course, participants will be able to download a copy of the Huddle Tool to use.

LIPHA: Learning Inter-Professionally Healthcare Accelerator

The  Learning Inter-Professionally Healthcare Accelerator (LIPHA; formerly ALPHA) is a simulation, coaching and community platform that provides a virtual space with simulated cases and a serious educational game for teams and individuals in any branch of health care to practice caring for virtual patients or residents.

 

ECHO Care of the Elderly for LTC: COVID-19

Project ECHO Care of the Elderly is a telehealth, case-based learning program run by Baycrest and North East Specialized Geriatric Centre (NESGC) to enhance the quality of care to LTC residents by improving the knowledge and skills of their primary care providers. This session focuses on building resiliency in LTC team members during COVID-19.

These are unprecedented times that put extra pressure on LTC homes and team members. These recorded sessions will help those working in LTC build resiliency and strengthen their LTC teams.


Watch the Recordings