Nurses are often required to manage conflict and communicate in a variety of contexts with coworkers, residents and their friends and families. This course will enhance the clinical leadership skills of nurses working in long-term care. The modules include realistic scenarios and scenario-based practice to help nurses navigate conflict, communicate with confidence, and learn how to thrive as clinical leaders.
Three self-paced, online modules around 20 minutes in length each.
- Communicating Effectively
- Handling Conflict with Care
- Being a Leader
An Ontario CLRI certificate will be provided for each module that can be put towards continuing education/professional development requirements.
This eLearning series is designed to refresh or develop team members’ communication skills to provide quality palliative care and end-of-life care in long-term care (LTC) homes. The three courses in the series include interactive case scenarios that reflect the unique setting and context of care delivery in LTC homes.
Three self-paced courses around 20 minutes in length each.
- Communicating about Hospice Palliative Care
- Coping with Grief
- Building Relationships
This series serves as an introduction to the more comprehensive All-In Palliative Care: The Team Approach to LTC training program. It teaches all interprofessional team members how to recognize palliative care myths, recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills.
About the Courses
Clicking any of the links below will open our eLearning Hub.
The rapid rise and severity of COVID-19 cases in long-term care (LTC) has led to the urgent redeployment of health professionals to LTC environments. The Ontario COVID-19 Education Task Force (powered by Michener Institute of Education at UHN), in partnership with the Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI) and the Baycrest Centre for Education, developed an LTC section on covidcarelearning.ca, an online learning management system to support upskilling for health-care workers being redeployed for COVID-19 care.
Please share this resource with incoming team members who are new to the LTC environment. These materials facilitate redeployment to a team-based model of care quickly and safely in LTC homes, and support team members to bridge their knowledge from current practice to the requirements to care for COVID-19 and other residents.
Quality care and safety in LTC depend on teams that are proactive, reflective, and collaborative.
Team Essentials Leadership Coaching is part of the Team Essentials program that provides innovative educational solutions for LTC team members around priority issues in LTC through workshops, eLearning and follow-up visits.
Team Essentials Leadership Coaching provides leadership in LTC homes support to implement the skills learned in Team Essentials among team members. Experiential, team-based learning and interprofessional competencies are integrated into the Team Essentials program in order to encourage discovery, critical thinking, communication, and solution-focused team responses.