Resource Audience Type: HR/Operations

2SLGBTQI+ Tool Kit: Leading & Learning with Pride

Image of the Leading & Learning with Pride cover, with text "A revitalized tool kit on supporting 2SLGBTQI+ Seniors" and the city of Toronto logo.

About the Tool Kit

Cover page of the Learning & Leading with Pride Tool KitSeniors Services and Long-Term Care (SSLTC) at the City of Toronto recognizes and celebrates the diversity and lived experiences of 2SLGBTQI+ seniors. With close collaboration from community members, service providers, advocates, and allies, SSLTC has released a revitalized 2SLGBTQI+ Tool Kit – Leading & Learning with Pride.

This resource include useful examples, insights, guidance, and resources to support providers throughout the care continuum to provide respectful, inclusive, and affirming care to 2SLGBTQI+ seniors.

The Ontario CLRI is honoured to have been invited to participate in the Expert Review Panel and to have our feedback integrated into the Tool Kit.

To access and learn more about the Tool Kit, click here.

 

This revitalized Tool Kit strives to:

  • Advance respectful, inclusive and affirming care for 2SLGBTQI+ seniors by: building individual knowledge and skills among SSLTC staff and other service providers in the delivery of support to 2SLGBTQI+ seniors; and building organizational capacity among SSLTC and other seniors support organizations in the creation of inclusive environments for 2SLGBTQI+ seniors
  • Reduce stigma, discrimination, and other barriers in LTC, healthcare, retirement, homecare, and community-based services for 2SLGBTQI+ seniors
  • Meaningfully improve the lives of 2SLGBTQI+ seniors by treating them with empathy, compassion, and dignity

Call for Expressions of Interest

Workplace Mental Health in LTC:
Training and Support Program for Implementation Teams

Deadline to submit expressions of interest EXTENDED to: September 16, 2022
Program dates: September 2022-May 2023 (see program schedule below)


Jump to…

Accelerate Your Workplace Mental Health Strategy | Eligibility | Team Application |
Requirements | Program Schedule | How to Submit | For More Information


Accelerate Your Workplace Mental Health Strategy

The Ontario Centre for Learning, Research and Innovation in Long-Term Care (CLRI) at the Schlegel-UW Research Institute for Aging (RIA) invites leaders in long-term care to take your workplace mental health strategy to the next level.

Learn how to build an organizational culture that promotes and protects the mental health of all team members, and improves workforce productivity, recruitment and retention. Our goal is to foster a happier, healthier, more resilient workforce who will ultimately be more capable of providing quality care for residents.

The Workplace Mental Health in LTC program provides free training and coaching support to help Ontario LTC homes develop an implementation plan to adopt the National Standard of Canada for Psychological Health and Safety in the Workplace (CSA Group, 2013). The National Standard is sponsored by the Mental Health Commission of Canada and provides a systematic framework for leaders in LTC to create and sustain organizational policies, processes and programs that enhance employee mental health and prevent psychological harm.

The Workplace Mental Health in LTC program will help participants:

  • Learn about workplace mental health
  • Understand the benefits of adopting the National Standard
  • Assess organizational strengths and opportunities for improvement
  • Engage team members to identify solutions
  • Develop an action plan that meets identified needs while reflecting current resources and realities, and
  • Create an evaluation framework to measure your progress.

Eligibility

The Ontario CLRI’s Workplace Mental Health in LTC program is open to any provincially recognized LTC home or LTC management organization in Ontario.

NOTE: Only one application should be submitted per LTC home or LTC management organization. Separate applications will be accepted from both an LTC home and its management organization, and/or separate LTC homes within the same organization.

Team Application

Who Will Participate in the Program?

Workplace Mental Health in LTC provides training and coaching support for your implementation team (up to three participants from each organization, including the lead applicant). Implementation teams will be responsible for learning about the National Standard, conducting an organizational assessment, engaging others in the planning process, and developing an action plan for your LTC home. Training workshops and coaching sessions will be open to all implementation team members (see the program schedule below).

In addition, some workshops will be offered to your management team, your in-house educator (or person responsible for facilitating team discussions), and members of your Joint Health and Safety Committee (a manager and a worker). Free mental health education programs will also be available for all staff members.

Who Should Submit the Application?

The Expression of Interest Application Form should be completed by the individual who will be your organization’s lead participant in the program. The lead participant will be a member of your implementation team and the primary point of contact for your organization.

Applicants are invited to enroll up to two additional implementation team members to participate in core training and coaching activities. Names and contact information for all three implementation team members will be requested on the application form.

Applications will be accepted from anyone in a leadership role related to, or responsible for, planning and supporting the health and safety of team members in Ontario LTC homes, including (but not limited to) executive directors, administrators, human resource managers, educators, directors of care, nurse managers, or health and safety professionals. A leader can be a decision-maker (a person who has power to make changes) or an influencer (someone who is well-connected and good at communication).

Requirements

Letter of Support

To participate in this program, you must have support from senior leadership in your organization. Successful applicants will be required to submit a letter of support signed by your supervisor, executive director, or administrator. The letter should outline your organization’s commitment to promoting workplace mental health and express support for your implementation team’s participation in the program.

You will be notified about the status of your application by September 19. The letter of support must be submitted by September 22, 2022, after your organization has been selected to participate.

Ontario CLRI eLearning Hub User Account

Each member of your implementation team must create a free user account (by September 22, 2022) on the Ontario CLRI eLearning Hub, in order to access program resources.

Technical Requirements

To ensure a high-quality learning experience, you will need the following to participate:

  • Desktop or laptop computer with a camera, microphone and speaker
  • Access to a phone to ensure the audio experience is consistent
  • Access to high-speed Internet, and
  • A quiet and private space for the learning sessions.
Active Participation

Implementation team members are required to actively participate in all elements of the program:

  • Attend the orientation session
  • Complete all training courses
  • Participate in group coaching check-ins
  • Engage other leaders and team members in your LTC home to participate in program activities
  • Complete workplan assignments, and
  • Participate in program evaluation activities, including feedback surveys, an organizational readiness assessment, and a final interview.

Program Schedule (2022-2023)

Training courses marked with an asterisk* below will be offered on multiples dates, allowing participants to choose the date/time that best fits their schedule. All dates are subject to change.

Estimated time commitment (for implementation teams): 40 hours of scheduled courses and coaching sessions, plus reading and workplan activities. The time commitment for other managers and staff will vary, depending on their level of participation.

All scheduled training courses and check-in sessions will be delivered virtually, via Zoom.

DATE EVENT WHO?
September 16, 2022 Application deadline Lead Participant
September 19 Successful applicants are notified Lead Participant
September 22 Deadline to submit letter of support Senior Manager (e.g., CEO, Executive Director, Administrator)
September 22 Deadline to create user accounts on Ontario CLRI eLearning Hub Implementation Team
September 26
9:00-11:00 am
Orientation session (2 hours) Implementation Team
Multiple dates*
Oct 5, 1:00-4:00
Oct 17, 9:00-12:00
WeCARE Ambassador Workshop (3 hours) Implementation Team
Multiple dates*
Oct 7 + 14, 9:00-12:00
Oct 12 + 19, 9:00-12:00
Oct 13 + 20, 1:00-4:00
Oct 24 + 31, 1:00-4:00
Nov 8 + 15, 9:00-12:00
Nov 16 + 23, 1:00-4:00
Psychological Health and Safety in the Workplace: Creating a Foundation for Success (6 hours) Implementation Team
Multiple dates*
September-December
Registration and scheduling via the PSW Fund
The Working Mind (Managers) (7 hours) Management Team
December 5
9:30-11:00 am
Group coaching check-in (1.5 hours) Implementation Team
January 5, 2023
9:30-11:00 am
Group coaching check-in (1.5 hours) Implementation Team
Multiple dates*
Jan 24 + 31, 8:30-12:30
Jan 25 + Feb 1, 8:30-12:30
Feb 9 + Feb 16, 8:30-12:30
Feb 14 + 21, 8:30-12:30
Feb 15 + 22, 8:30-12:30
R2 for Leaders: Building Resilient Organizations (8 hours) Implementation Team
March 1
9:30-11:00 am
Group coaching check-in (1.5 hours) Implementation Team
Multiple dates*
Mar 2, 9:00-1:00
Mar 10, 9:00-1:00
Mar 23, 9:00-1:00
Role of the Joint Health and Safety Committee (4 hours) Two JHSC members (one manager, one worker)
Multiple dates*
Mar 17, 9:00-12:00
Mar 24, 9:00-12:00
On the Agenda for Facilitators: Addressing Psychosocial Factors in the Workplace (3 hours) Educator (or person responsible for facilitating team discussions)
April 6
9:30-11:00 am
Group coaching check-in (1.5 hours) Implementation Team
May Readiness assessment and final interview (1.5 hours) Lead Participant

How to Submit an Expression of Interest

Please read the Call for Expressions of Interest carefully, including the Eligibility, Team Application, Requirements, and Program Schedule sections above. For a preview of the application questions, see the sample application form (PDF).

Submit your application online via the Expression of Interest Application Form.

Application deadline: September 16, 2022

ATTENTION:

  • Space is limited. Applicants will be notified about their acceptance into the program on September 19 and must confirm their participation by September 22.
  • Please submit only one application per LTC home.

For More Information

To learn more about the Workplace Mental Health in LTC program, or find resources to support implementation of the National Standard for Psychological Health and Safety in the Workplace, visit Workplace Mental Health in LTC.

Questions or Comments?

For questions about the Call for Expressions of Interest or more information about the Workplace Mental Health in LTC program, contact:

Scott Mitchell
Knowledge Broker
Ontario CLRI
416-553-7382
scott.mitchell@the-ria.ca

About the Ontario CLRI

The Ontario CLRI is a capacity-building program funded in part by the Ministry of Long-Term Care. The program is hosted across three sites: Baycrest Health Sciences in Toronto, Bruyère in Ottawa, and the RIA in Waterloo. Together, we act as a resource to enhance the health and well-being of everyone who lives and works in long-term care (LTC). We do this by providing education and training, sharing research and innovations, and developing resources for LTC homes. We work collaboratively with the LTC sector to find solutions for priority issues.

Workplace Mental Health in LTC

Jump to…
About the Program | Learn About the National Standard | Plan to Implement the Standard
Conduct an Assessment | Additional Resources | Advisory Group Members


Call for Expressions of Interest

Workplace Mental Health in LTC:
Training and Support Program for Implementation Teams

The next Workplace Mental Health in LTC program starts in September 2022.

Application deadline EXTENDED to: September 16, 2022

The Ontario CLRI at the RIA invites leaders in long-term care to take your workplace mental health strategy to the next level. Learn how to build an organizational culture that promotes and protects the mental health of all team members, and improves workforce productivity, recruitment and retention.

Call for Expressions of Interest


About the Program

This Workplace Mental Health in LTC program provides free training and coaching support to help long-term care (LTC) homes across Ontario adopt the National Standard of Canada for Psychological Health and Safety in the Workplace. The Standard was published in 2013 and defines a systematic approach to creating and sustaining a psychologically safe and healthy work environment.

Learn how to build an organizational culture that promotes and protects the mental health of all team members, and improves workforce productivity, recruitment and retention. Our goal is to foster a happier, healthier, more resilient healthy work environment.

For more information, including the program schedule, see the Call for Expressions of Interest.

Have been working in healthcare for almost 30 years now (started very young) but have been leading for the better part of 25 years in many sectors across the world and the spectrum of care. This was one of the more valuable courses I have taken for many reasons, but one of them was the timeliness of the information. It is a time of tremendous strain and stress in the system of healthcare: having resources and the opportunity to take small chunks away and start to deploy information to spark sustainable change was great. Thanks for the opportunity to be part of the learning! This is a journey not a destination… it starts with a first step.” — Participant (2021-2022)

Why now?

Working in LTC is psychologically demanding. Frontline workers experience physical and emotional stress, time pressures, bullying, violence, racism, and a workplace culture that often devalues the role of care providers.

Emerging research shows that frontline workers in LTC are experiencing high levels of depression, anxiety, grief and post-traumatic stress. These conditions contribute to rising disability claims, absenteeism, presenteeism, high staff turnover and ongoing recruitment challenges. The COVID-19 pandemic has only magnified these issues and highlighted the need for change in Ontario’s LTC system.

According to the Ontario government’s Long-Term Care Staffing Study (July 2020), team members in LTC are “feeling burnt out, overwhelmed, and unrecognized.” The study recommends adopting the National Standard of Canada for Psychological Health and Safety in the Workplace.

Now is the time for recovery and renewal

The Ontario CLRI is collaborating with mental health experts, occupational health and safety organizations, unions, researchers, educators, provincial LTC associations and other stakeholders to co-design an effective and sustainable support system for LTC homes. The Workplace Mental Health in LTC program promotes evidence-based resources, offers training programs tailored for the LTC sector, and provides coaching and support for psychological health and safety champions. By creating a workplace culture that promotes and protects mental health, leaders in LTC can build and retain a resilient workforce that is well equipped to provide quality care for residents and support for families.

A Psychological Health and Safety in Long-Term Care Advisory Committee (see below) and other experts contribute to the work of this initiative.

Program Partners

Personal Support Worker as a Career

This page provides an overview of the PSW role in long-term care based on the information given to us by PSWs in the field and the sources outlined below. The role of a PSW may vary based on the long-term home and region. For a more comprehensive picture of this role, visit the PSW association information links below. This page is part of our Careers in Long-Term Care Initiative.


 

Communication at End-of-Life eLearning Series

This eLearning series is designed to refresh or develop team members’ communication skills to provide quality palliative care and end-of-life care in long-term care (LTC) homes. The three courses in the series include interactive case scenarios that reflect the unique setting and context of care delivery in LTC homes.

Overview

Three self-paced courses around 20 minutes in length each.

  1. Communicating about Hospice Palliative Care
  2. Coping with Grief
  3. Building Relationships

This series serves as an introduction to the more comprehensive All-In Palliative Care: The Team Approach to LTC training program. It teaches all interprofessional team members how to recognize palliative care myths, recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills.

About the Courses

Clicking any of the links below will open our eLearning Hub.