Resource Audience Type: HR/Operations
2SLGBTQI+ Tool Kit: Leading & Learning with Pride

About the Tool Kit
Seniors Services and Long-Term Care (SSLTC) at the City of Toronto recognizes and celebrates the diversity and lived experiences of 2SLGBTQI+ seniors. With close collaboration from community members, service providers, advocates, and allies, SSLTC has released a revitalized 2SLGBTQI+ Tool Kit – Leading & Learning with Pride.
This resource include useful examples, insights, guidance, and resources to support providers throughout the care continuum to provide respectful, inclusive, and affirming care to 2SLGBTQI+ seniors.
The Ontario CLRI is honoured to have been invited to participate in the Expert Review Panel and to have our feedback integrated into the Tool Kit.
To access and learn more about the Tool Kit, click here.
This revitalized Tool Kit strives to:
- Advance respectful, inclusive and affirming care for 2SLGBTQI+ seniors by: building individual knowledge and skills among SSLTC staff and other service providers in the delivery of support to 2SLGBTQI+ seniors; and building organizational capacity among SSLTC and other seniors support organizations in the creation of inclusive environments for 2SLGBTQI+ seniors
- Reduce stigma, discrimination, and other barriers in LTC, healthcare, retirement, homecare, and community-based services for 2SLGBTQI+ seniors
- Meaningfully improve the lives of 2SLGBTQI+ seniors by treating them with empathy, compassion, and dignity
Communication at End-of-Life Education Fund

Sustaining a Palliative Approach to Care

Workplace Mental Health in LTC
Jump to…
About the Program | Learn About the National Standard | Plan to Implement the Standard
Conduct an Assessment | Additional Resources | Advisory Group Members
Diversity and Inclusion Digital Calendar

Personal Support Worker as a Career

This page provides an overview of the PSW role in long-term care based on the information given to us by PSWs in the field and the sources outlined below. The role of a PSW may vary based on the long-term home and region. For a more comprehensive picture of this role, visit the PSW association information links below. This page is part of our Careers in Long-Term Care Initiative.
Person-Centred Language

Practical knowledge of person-centred language ensures that appropriate, respectful, life-affirming and inclusive language is used when talking with and referring to people who communicate via responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions, and their care partners.
Embracing Diversity Webinar

Communication at End-of-Life eLearning Series

This eLearning series is designed to refresh or develop team members’ communication skills to provide quality palliative care and end-of-life care in long-term care (LTC) homes. The three courses in the series include interactive case scenarios that reflect the unique setting and context of care delivery in LTC homes.
Overview
Three self-paced courses around 20 minutes in length each.
- Communicating about Hospice Palliative Care
- Coping with Grief
- Building Relationships
This series serves as an introduction to the more comprehensive All-In Palliative Care: The Team Approach to LTC training program. It teaches all interprofessional team members how to recognize palliative care myths, recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills.
About the Courses
Clicking any of the links below will open our eLearning Hub.