Family members of residents in LTC are important partners in care. Supporting the presence and engagement of family and friends of residents requires deliberate planning and thorough communication with residents, families and team members. This resource card has compiled some tools to aid homes as they plan for, co-ordinate and support visits. Please check back regularly for updates as the pandemic and directives evolve.
If you have a resource to suggest for this page, please contact us at firstname.lastname@example.org
As our communities adapt to COVID-19 so do the guidelines and best practices for long-term care homes. Some of the references in this resource related to COVID-19 and LTC home guidelines may no longer be applicable. Please consult the Government of Ontario’s Directive #3 for the most up to date information.
The rapid rise and severity of COVID-19 cases in long-term care (LTC) has led to the urgent redeployment of health professionals to LTC environments. The Ontario COVID-19 Education Task Force (powered by Michener Institute of Education at UHN), in partnership with the Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI) and the Baycrest Centre for Education, developed an LTC section on covidcarelearning.ca, an online learning management system to support upskilling for health-care workers being redeployed for COVID-19 care.
Please share this resource with incoming team members who are new to the LTC environment. These materials facilitate redeployment to a team-based model of care quickly and safely in LTC homes, and support team members to bridge their knowledge from current practice to the requirements to care for COVID-19 and other residents.
Simplify QIPs • Enhance Team Performance • Sustain Practice Change
Quality care and safety in LTC depend on teams that are proactive, reflective, and collaborative.
Team Essentials Leadership Coaching is part of the Team Essentials program that provides innovative educational solutions for LTC team members around priority issues in LTC through workshops, eLearning and follow-up visits.
Team Essentials Leadership Coaching provides leadership in LTC homes support to implement the skills learned in Team Essentials among team members. Experiential, team-based learning and interprofessional competencies are integrated into the Team Essentials program in order to encourage discovery, critical thinking, communication, and solution-focused team responses.
Use Team Essentials training to streamline your QIPs and set meaningful targets you can meet. Contact us for more info!
Enhance Team Performance
Enhance your team’s performance and well-being by using Team Essentials to create a shared vision of success. Contact us for more info!
Sustain Practice Change
Reinforce Team Essentials learning and boost performance change from 15% (training alone) to 85% (training with leadership engagement). Contact us for more info!
Quality care and safety in LTC depend on teams that are proactive, reflective, and collaborative. Team Essentials program is based on leading practices; experiential, team-based learning and interprofessional competencies are integrated into the program in order to encourage discovery, critical thinking, communication, and solution-focused team responses.
The Person-Centred Language toolkit and report has background information, useful suggestions, activities, reflection questions and other resources to increase the use and spread of person-centred language in your long-term care home.
Activities can be done individually, as a small or large group, across your organization, and during recruitment, orientation or education sessions.
Practical knowledge of person-centred language ensures the appropriate, respectful, life-affirming and inclusive language is used when talking with and referring to people who communicate via responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions, and their care partners.
This toolkit is available in English (French version coming soon).
Download the Toolkit and Report
The Person-Centred Language initiative and resources have been co-developed by BSO and the Ontario CLRI with support from an expert panel
These posters feature the Person-Centred Language Commitment Statements and imagery to encourage the use and spread of person-centred language in your long-term care home.
Two versions of the poster are available in both English and French:
1) Full version with additional actions for each commitment statement.
2) Simplified version with larger graphics rather than additional wording.
Poster download options:
Full version (Updated Poster Coming Soon)
Hard copies of the Person-Centred Language posters may be requested at any time to be mailed to Ontario Long-Term Care homes by emailing email@example.com