This one-page Word Swap Poster invites readers to consider swapping out common words in favour of person-centred language(PCL)-friendly words in everyday conversations.
The poster is available in French and English and contains a total of 15 examples under four categories: people, places, actions, and items.
We hope these examples can inspire you to reflect on the power of words when supporting people with, or at risk, of responsive behaviours/personal expressions. You can also explore more PCL resources to support your LTC homes’ inclusion journey.
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Practical knowledge of person-centred language ensures that appropriate, respectful, life-affirming and inclusive language is used when talking with and referring to people who communicate via responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions, and their care partners.
Project ECHO Care of the Elderly is a telehealth, case-based learning program run by Baycrest and North East Specialized Geriatric Centre (NESGC) to enhance the quality of care to LTC residents by improving the knowledge and skills of their primary care providers. This session focuses on building resiliency in LTC team members during COVID-19.
These are unprecedented times that put extra pressure on LTC homes and team members. These recorded sessions will help those working in LTC build resiliency and strengthen their LTC teams.