Resource Audience Type: Resident Support Aide

Preventing, Recognizing, and Reporting Abuse and Neglect in Long-Term Care

Screenshot of course on the eLearning platform with text “New! Orientation eLearning, Abuse Prevention in Long-Term Care”

The Orientation eLearning courses, created by the Ontario CLRI at the RIA, provide education for new team members during orientation, and for existing team members during their annual training. These scenario-based learning courses ensure that learners have the knowledge and skills needed to assist the people they support and are in line with Ministry of Long-Term Care guidelines. They were developed using evidence-based best practices and adult education principles, in collaboration with subject matter experts and LTC leaders.

 

Screenshot of course on the eLearning platform with text “New! Orientation eLearning, Abuse Prevention in Long-Term Care”Preventing, Recognizing, and Reporting Abuse and Neglect in Long-Term Care is a self-paced Orientation course on abuse prevention that will equip or refresh long-term care team members on the knowledge and skills required to support residents. Understanding how to prevent abuse and neglect is a critical skill for LTC team members as they care for residents from a position of power and trust. By taking this course, team members will learn the importance of following protocol in situations of abuse or neglect to ensure the safety of residents.

Click here to access the eLearning course.

 


This eLearning course, part of the Orientation course series, was developed by the Ontario CLRI at RIA in 2022 with the generous support of Schlegel Villages in collaboration with Elder Abuse Prevention Ontario. We would like to thank the people who contributed to the development and review of content for this course including:

  • Raeann Rideout, Director, Partnerships & Outreach, Elder Abuse Prevention Ontario
  • Augustin James, Director of Clinical Services, Schlegel Villages
  • Vanda Koukounakis, VP Support Office Services, Schlegel Villages

Communication at End-of-Life eLearning Series

This eLearning series is designed to refresh or develop team members’ communication skills to provide quality palliative care and end-of-life care in long-term care (LTC) homes. The three courses in the series include interactive case scenarios that reflect the unique setting and context of care delivery in LTC homes.

Overview

Three self-paced courses around 20 minutes in length each.

  1. Communicating about Hospice Palliative Care
  2. Coping with Grief
  3. Building Relationships

This series serves as an introduction to the more comprehensive All-In Palliative Care: The Team Approach to LTC training program. It teaches all interprofessional team members how to recognize palliative care myths, recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills.

About the Courses

Clicking any of the links below will open our eLearning Hub.

Residents’ Bill of Rights – Multilingual

All long-term care homes in Ontario are governed by the Long-Term Care Homes Act (LTCHA), 2007. The Ontario Residents’ Bill of Rights is embedded in the LTCHA and accompanying Regulations (O. Reg. 79/10).  The requirements in the LTCHA ensure that residents of these homes receive safe, consistent, and high-quality resident-centered care in settings where residents feel at home, are treated with respect, and have the supports and services they need for their health and well-being. The Ontario Association of Residents’ Councils review and promote the Residents’ Bill of Rights.

In 2019, with support from the Ontario CLRI at the Schlegel-UW Research Institute for Aging, the Residents’ Bill of Rights was translated into 16 different languages. These translations will better support homes serving residents of diverse cultural backgrounds, and help to educate residents, team members and other stakeholders about the Residents’ Bill of Rights.