Call 911 • Go to the nearest hospital • Call Telehealth Ontario at 1-866-797-0000 • Call Crisis Services Canada (24/7) at 1-833-456-4566
ConnexOntario • Do you need mental health, addiction, or gambling services in your community? Call, text or email a referral specialist (24/7). Free and confidential.
Simplify QIPs • Enhance Team Performance • Sustain Practice Change
Quality care and safety in LTC depend on teams that are proactive, reflective, and collaborative.
Team Essentials Leadership Coaching is part of the Team Essentials program that provides innovative educational solutions for LTC team members around priority issues in LTC through workshops, eLearning and follow-up visits.
Team Essentials Leadership Coaching provides leadership in LTC homes support to implement the skills learned in Team Essentials among team members. Experiential, team-based learning and interprofessional competencies are integrated into the Team Essentials program in order to encourage discovery, critical thinking, communication, and solution-focused team responses.
Use Team Essentials training to streamline your QIPs and set meaningful targets you can meet. Contact us for more info!
Enhance your team’s performance and well-being by using Team Essentials to create a shared vision of success. Contact us for more info!
Reinforce Team Essentials learning and boost performance change from 15% (training alone) to 85% (training with leadership engagement). Contact us for more info!
Quality care and safety in LTC depend on teams that are proactive, reflective, and collaborative. Team Essentials program is based on leading practices; experiential, team-based learning and interprofessional competencies are integrated into the program in order to encourage discovery, critical thinking, communication, and solution-focused team responses.
The Person-Centred Language toolkit and report has background information, useful suggestions, activities, reflection questions and other resources to increase the use and spread of person-centred language in your long-term care home.
Activities can be done individually, as a small or large group, across your organization, and during recruitment, orientation or education sessions.
Practical knowledge of person-centred language ensures the appropriate, respectful, life-affirming and inclusive language is used when talking with and referring to people who communicate via responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions, and their care partners.
This toolkit is available in English (French version coming soon).
Download the Toolkit and Report
The Person-Centred Language initiative and resources have been co-developed by BSO and the Ontario CLRI with support from an expert panel
These posters feature the Person-Centred Language Commitment Statements and imagery to encourage the use and spread of person-centred language in your long-term care home.
Two versions of the poster are available in both English and French:
1) Full version with additional actions for each commitment statement.
2) Simplified version with larger graphics rather than additional wording.
Poster download options:
Full version Simplified version
Take the online pledge to commit to using person-centred language in your daily interactions with those who live, work in and visit your long-term care home. The pledge can be completed individually and as a team.
Print and save your personalized person-centred language certificate after taking the pledge to proudly display, keep on file and encourage others to do the same.
Practical knowledge of person-centred language ensures that appropriate, respectful, life-affirming and inclusive language is used when talking with and referring to people who communicate via responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions, and their care partners.
This webinar shares strategies and resources to increase the use of person-centred language in your long-term care home, developed in collaboration with Behavioural Supports Ontario, the Alzheimer Society of Ontario and people with lived experience.
By watching this webinar, you will:
This webinar is split into three 15-minute learning objectives focusing on different areas of person-centred language. Use the below links to navigate to each section.
