Resource Topic: Mental health
Preventing, Recognizing, and Reporting Abuse and Neglect in Long-Term Care

The Orientation eLearning courses, created by the Ontario CLRI at the RIA, provide education for new team members during orientation, and for existing team members during their annual training. These scenario-based learning courses ensure that learners have the knowledge and skills needed to assist the people they support and are in line with Ministry of Long-Term Care guidelines. They were developed using evidence-based best practices and adult education principles, in collaboration with subject matter experts and LTC leaders.
Preventing, Recognizing, and Reporting Abuse and Neglect in Long-Term Care is a self-paced Orientation course on abuse prevention that will equip or refresh long-term care team members on the knowledge and skills required to support residents. Understanding how to prevent abuse and neglect is a critical skill for LTC team members as they care for residents from a position of power and trust. By taking this course, team members will learn the importance of following protocol in situations of abuse or neglect to ensure the safety of residents.
Click here to access the eLearning course.
This eLearning course, part of the Orientation course series, was developed by the Ontario CLRI at RIA in 2022 with the generous support of Schlegel Villages in collaboration with Elder Abuse Prevention Ontario. We would like to thank the people who contributed to the development and review of content for this course including:
- Raeann Rideout, Director, Partnerships & Outreach, Elder Abuse Prevention Ontario
- Augustin James, Director of Clinical Services, Schlegel Villages
- Vanda Koukounakis, VP Support Office Services, Schlegel Villages
Workplace Mental Health in LTC
Jump to…
About the Program | Learn About the National Standard | Plan to Implement the Standard
Conduct an Assessment | Additional Resources | Advisory Group Members
Mental Health Resources to Support Your Team

If you are in crisis
Call 911 • Go to the nearest hospital • Call Telehealth Ontario at 1-866-797-0000 • Call Crisis Services Canada (24/7) at 1-833-456-4566
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COVID Care Learning
The rapid rise and severity of COVID-19 cases in long-term care (LTC) has led to the urgent redeployment of health professionals to LTC environments. The Ontario COVID-19 Education Task Force (powered by Michener Institute of Education at UHN), in partnership with the Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI) and the Baycrest Centre for Education, developed an LTC section on covidcarelearning.ca, an online learning management system to support upskilling for health-care workers being redeployed for COVID-19 care.
Please share this resource with incoming team members who are new to the LTC environment. These materials facilitate redeployment to a team-based model of care quickly and safely in LTC homes, and support team members to bridge their knowledge from current practice to the requirements to care for COVID-19 and other residents.
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Homeweb: Mental Health Supports for LTC

Homewood Health has partnered with the Ontario CLRI at RIA to provide free access to their online resources to Ontario long-term care home leaders and team members during the COVID-19 pandemic.
These online tools include a self-directed cognitive behavioural therapy program for anxiety and depression, a health and wellness library, helpful articles, 20+ e-courses for stress and anxiety, and other resources to support the health and well-being of those who work in long-term care.
Homeweb is an innovative online platform that offers members access to personalized health and wellness tools, resources and support — anywhere, anytime.
Create Your Account
You will need to create an account the first time you visit the website:
- Enter in the information required and click ‘Next Step’. You will use the e-mail address and password you choose for subsequent logins to Homeweb.ca
- Type in ‘CLRI’ as your association and click ‘Find it’
- A list of possible organizations will appear in blue text. Select Ontario Centres for Learning, Research and Innovation in Long-Term Care
- Choose your role from the options shown on the screen
- Complete the registration by clicking ‘Sign in’
When logging into your account on subsequent visits, your association (Ontario CLRI) will be filled in automatically.
The above link will open a new tab and take you to homeweb.ca
To see other resources the Ontario CLRI is offering, visit our COVID-19 resource page.
Homewood Health is Canada’s Leader in Mental Health and Addiction Care and delivers a continuum of mental health and addiction services unique in Canada for its breadth, quality, integration, and most importantly, results. Homewood Health is focused on achieving and sustaining the optimal health of Canadians and the organizations they work for.
The Schlegel-UW Research Institute for Aging (RIA) is a charitable foundation dedicated to enhancing care and quality of life for older adults. We drive innovation to tackle the biggest issues facing an aging population.