Posted on August 10, 2022 by Anil Gosai -
The Orientation eLearning courses, created by the Ontario CLRI at the RIA, provide education for new team members during orientation, and for existing team members during their annual training. These scenario-based learning courses ensure that learners have the knowledge and skills needed to assist the people they support and are in line with Ministry of Long-Term Care guidelines. They were developed using evidence-based best practices and adult education principles, in collaboration with subject matter experts and LTC leaders.
Preventing, Recognizing, and Reporting Abuse and Neglect in Long-Term Care is a self-paced Orientation course on abuse prevention that will equip or refresh long-term care team members on the knowledge and skills required to support residents. Understanding how to prevent abuse and neglect is a critical skill for LTC team members as they care for residents from a position of power and trust. By taking this course, team members will learn the importance of following protocol in situations of abuse or neglect to ensure the safety of residents.
Click here to access the eLearning course.
This eLearning course, part of the Orientation course series, was developed by the Ontario CLRI at RIA in 2022 with the generous support of Schlegel Villages in collaboration with Elder Abuse Prevention Ontario. We would like to thank the people who contributed to the development and review of content for this course including:
- Raeann Rideout, Director, Partnerships & Outreach, Elder Abuse Prevention Ontario
- Augustin James, Director of Clinical Services, Schlegel Villages
- Vanda Koukounakis, VP Support Office Services, Schlegel Villages

Posted on March 17, 2021 by AJ Adams -
This page includes tools and resources to equip those working and volunteering in long-term care (LTC) with the skills and knowledge they need to protect themselves, their colleagues, residents, family members, and community members.
The Ontario CLRI at the RIA has developed infection and prevention control (IPAC) eLearning courses for team members and essential care partners. These courses combine education on IPAC core concepts with application to LTC-specific situations and tasks.
If you have a resource to suggest for this page, please contact us at info@clri-ltc.ca.
Posted on May 8, 2020 by AJ Adams -
The rapid rise and severity of COVID-19 cases in long-term care (LTC) has led to the urgent redeployment of health professionals to LTC environments. The Ontario COVID-19 Education Task Force (powered by Michener Institute of Education at UHN), in partnership with the Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI) and the Baycrest Centre for Education, developed an LTC section on covidcarelearning.ca, an online learning management system to support upskilling for health-care workers being redeployed for COVID-19 care.
Please share this resource with incoming team members who are new to the LTC environment. These materials facilitate redeployment to a team-based model of care quickly and safely in LTC homes, and support team members to bridge their knowledge from current practice to the requirements to care for COVID-19 and other residents.
Posted on April 16, 2020 by AJ Adams -
Project ECHO Care of the Elderly is a telehealth, case-based learning program run by Baycrest and North East Specialized Geriatric Centre (NESGC) to enhance the quality of care to LTC residents by improving the knowledge and skills of their primary care providers. This session focuses on building resiliency in LTC team members during the COVID-19 pandemic.
These are unprecedented times that put extra pressure on LTC homes and team members. These recorded sessions will help those working in LTC build resiliency and strengthen their LTC teams.
Watch the Recordings
Posted on April 1, 2020 by AJ Adams -
Posted on December 12, 2019 by Tania Aragona -
Quality care and safety in LTC depend on teams that are proactive, reflective, and collaborative. Team Essentials program is based on leading practices; experiential, team-based learning and interprofessional competencies are integrated into the program in order to encourage discovery, critical thinking, communication, and solution-focused team responses.
Posted on December 4, 2019 by Holly Hebner -
The Person-Centred Language toolkit and report has background information, useful suggestions, activities, reflection questions and other resources to increase the use and spread of person-centred language in your long-term care home.
Activities can be done individually, as a small or large group, across your organization, and during recruitment, orientation or education sessions.
Practical knowledge of person-centred language ensures the appropriate, respectful, life-affirming and inclusive language is used when talking with and referring to people who communicate via responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions, and their care partners.
This toolkit is available in English (French version coming soon).
Download the Toolkit and Report
Acknowledgments
The Person-Centred Language initiative and resources have been co-developed by BSO and the Ontario CLRI with support from an expert panel




Posted on December 4, 2019 by Holly Hebner -
These posters feature the Person-Centred Language Commitment Statements and imagery to encourage the use and spread of person-centred language in your long-term care home.
Two versions of the poster are available in both English and French:
1) Full version with additional actions for each commitment statement.
2) Simplified version with larger graphics rather than additional wording.
Download Person-Centred Language posters
Full version (English) Simplified version (English) Accessible version (English)
Full version (French) Simplified version (French) Accessible version (French)
Hard copies of the Person-Centred Language posters may be requested at any time to be mailed to Ontario Long-Term Care homes by completing this form.
Posted on December 4, 2019 by Holly Hebner -
Take the online pledge to commit to using person-centred language in your daily interactions with those who live, work in and visit your long-term care home. The pledge can be completed individually and as a team.
Print and save your personalized person-centred language certificate after taking the pledge to proudly display, keep on file and encourage others to do the same.
Take the Pledge Online
Posted on March 20, 2019 by Holly Hebner -
About the Guidelines
The Ministry of Community and Social Services and Ministry of Health and Long-Term Care developed guidelines to support adults living with developmental disabilities who are applying to, moving into and residing in a long-term care (LTC) home. These guidelines provide important information about the developmental services sector, how to apply to LTC homes, and processes that impact LTC home residents.
The Guidelines for Supporting Adults with a Developmental Disability When Applying to, Moving Into and Residing In a Long-Term Care Home assist with improving services for adults living with a developmental disability who choose to reside in a LTC home. The guidelines outline the importance of planning, choice and consent, and for adults living with developmental disabilities to receive appropriate care and support services in LTC homes.
The collaborative creation of these guidelines and usage of them demonstrates an integrated and coordinated approach to care within and between the Developmental Services and LTC home sectors. A commitment to improving the social and health outcomes for aging adults living with a developmental disability is based on the principles of choice, community inclusion, and self-directed planning.