Resource Type: eLearning

Mandatory Reporting and Whistle-blowing eLearning Course

Mandatory Reporting and Whistle-blowing eLearning Course

Everyone working, volunteering, or visiting long-term care homes plays a significant role in ensuring residents feel at home, are treated with kindness and respect, and receive the necessary support and services for their health and well-being. In the Mandatory Reporting and Whistle-blowing eLearning course, learners will explore and respond to real-life situations shared by residents living in long-term care across Ontario. By taking this five-minute course, team members will learn the importance of reporting and raising concerns in situations of abuse, neglect or wrong doing to ensure the safety of residents. Team members will also learn what whistle-blowing is, when whistle-blowing is required, and what protection the Fixing Long-term Care Act provides for whistle-blowers.

The Orientation eLearning Series, developed by the Ontario CLRI at the RIA, provides education for new LTC team members during their orientation, and for existing team members during their annual training. These scenario-based and interactive eLearning courses ensure that learners have the knowledge and skills needed to assist the people they support. They were developed using evidence-based best practices and adult education principles, in collaboration with subject matter experts and LTC leaders.

This interactive eLearning course aligns with the Fixing Long-Term Care Act, and is available at no cost!

Take our eLearning Course

 


This eLearning course, part of the Orientation course series, was developed by the Ontario CLRI at RIA in 2023 with the generous support of Schlegel Villages. We would like to thank the people who contributed to the development and review of content for this course including:

Sherri Toleff, Director of Care, Fairview Seniors Community

Jaimie Killingbeck, Associate Vice President, Quality & Innovation, Schlegel Villages

Pam Wiebe, Quality Specialist, Schlegel Villages

Respecting and Promoting Residents Rights in Long-Term Care eLearning Course

The Orientation eLearning Series, developed by the Ontario CLRI at the RIA, provides education for new LTC team members during their orientation, and for existing team members during their annual training. These scenario-based and interactive eLearning courses ensure that learners have the knowledge and skills needed to assist the people they support and are in line with MoLTC guidelines. They were developed using evidence-based best practices and adult education principles, in collaboration with subject matter experts and LTC leaders.

 

Everyone working, volunteering, or visiting long-term care homes plays a significant role in ensuring residents feel at home, are treated with kindness and respect, and receive the necessary support and services for their health and well-being. In the Respecting and Promoting Residents Rights in Long-Term Care course, learners will immerse themselves in an interactive care setting that incorporates real-life situations shared by residents living in long-term care across Ontario.

 

This interactive eLearning course aligns with the Fixing Long-Term Care Act, and can support new and existing LTC team members with knowledge and skills related to resident rights. This course is available at no cost!

Take our eLearning course


This eLearning course, part of the Orientation course series, was developed by the Ontario CLRI at RIA in 2023 with the generous support of Schlegel Villages, in collaboration with Ontario Association for Residents’ Councils (OARC). We would like to thank the people who contributed to the development and review of content for this course including:

  • Gale Ramsden, Perley Health
  • Jim Gilhuly, Sunnyside Home
  • Devora Greenspon, Extendicare Bayview
  • Stephanie Ventura, Education and Community Engagement Manager, Ontario Association of Residents’ Councils
  • Vanda Koukounakis, VP Support Office Services, Schlegel Villages
  • Pam Wiebe, Quality Specialist, Schlegel Villages

Resident Interaction for Environmental Services Team Members

Team members in long-term care, including maintenance, laundry, food service, and housekeeping teams, frequently interact with residents living with dementia or other complex, chronic health conditions. Without the right knowledge, they may not know how to properly respond to residents or unknowingly compromise resident safety. Our eLearning activity will enhance the impact of long-term care teams by ensuring all team members are equipped with the knowledge to effectively support and respond to residents.

This short, interactive activity will take approximately 7 minutes and is open to all. Learners will explore seven resident interaction scenarios team members commonly encounter and suggestions on how to respond.

Select here to access the eLearning activity

Get a sneak peek – one-minute EVS videos


 

Scenarios and responses in this activity were developed in consultation with team members working in real-world care settings. Thank you to Schlegel Villages University Gates and Aramark for their contributions to this eLearning activity.

Preventing, Recognizing, and Reporting Abuse and Neglect in Long-Term Care

Screenshot of course on the eLearning platform with text “New! Orientation eLearning, Abuse Prevention in Long-Term Care”

The Orientation eLearning courses, created by the Ontario CLRI at the RIA, provide education for new team members during orientation, and for existing team members during their annual training. These scenario-based learning courses ensure that learners have the knowledge and skills needed to assist the people they support and are in line with Ministry of Long-Term Care guidelines. They were developed using evidence-based best practices and adult education principles, in collaboration with subject matter experts and LTC leaders.

 

Screenshot of course on the eLearning platform with text “New! Orientation eLearning, Abuse Prevention in Long-Term Care”Preventing, Recognizing, and Reporting Abuse and Neglect in Long-Term Care is a self-paced Orientation course on abuse prevention that will equip or refresh long-term care team members on the knowledge and skills required to support residents. Understanding how to prevent abuse and neglect is a critical skill for LTC team members as they care for residents from a position of power and trust. By taking this course, team members will learn the importance of following protocol in situations of abuse or neglect to ensure the safety of residents.

Click here to access the eLearning course.

 


This eLearning course, part of the Orientation course series, was developed by the Ontario CLRI at RIA in 2022 with the generous support of Schlegel Villages in collaboration with Elder Abuse Prevention Ontario. We would like to thank the people who contributed to the development and review of content for this course including:

  • Raeann Rideout, Director, Partnerships & Outreach, Elder Abuse Prevention Ontario
  • Augustin James, Director of Clinical Services, Schlegel Villages
  • Vanda Koukounakis, VP Support Office Services, Schlegel Villages

Infection Prevention and Control in Long-Term Care

This page includes tools and resources to equip those working and volunteering in long-term care (LTC) with the skills and knowledge they need to protect themselves, their colleagues, residents, family members, and community members.

The Ontario CLRI at the RIA has developed infection and prevention control (IPAC) eLearning courses for team members and essential care partners. These courses combine education on IPAC core concepts with application to LTC-specific situations and tasks.

If you have a resource to suggest for this page, please contact us at info@clri-ltc.ca.

Communication at End-of-Life eLearning Series

This eLearning series is designed to refresh or develop team members’ communication skills to provide quality palliative care and end-of-life care in long-term care (LTC) homes. The three courses in the series include interactive case scenarios that reflect the unique setting and context of care delivery in LTC homes.

Overview

Three self-paced courses around 20 minutes in length each.

  1. Communicating about Hospice Palliative Care
  2. Coping with Grief
  3. Building Relationships

This series serves as an introduction to the more comprehensive All-In Palliative Care: The Team Approach to LTC training program. It teaches all interprofessional team members how to recognize palliative care myths, recognize and accommodate the needs of those in mourning, and practice their end-of-life communication skills.

About the Courses

Clicking any of the links below will open our eLearning Hub.

eLearning to Support Communication For Families and Care Team Members in LTC

Family members of residents in LTC are important partners in care.

Family members often wish their LTC team could better understand what they, or their family member, wanted or needed. LTC team members often wonder how they can better support these communication needs of resident’s family members.

Introducing the Huddle Tool; five simple questions for family members to share any experience, situation, or need with their LTC team over the phone when they can’t meet in person. Below are two eLearning courses, one designed for family members and one for LTC team members, that will introduce them to the huddle tool and how to use it to improve communication.

At the end of each eLearning course, participants will be able to download a copy of the Huddle Tool to use.

Team Essentials: Leading Practices for Long-Term Care

Quality care and safety in LTC depend on teams that are proactive, reflective, and collaborative. Team Essentials program is based on leading practices; experiential, team-based learning and interprofessional competencies are integrated into the program in order to encourage discovery, critical thinking, communication, and solution-focused team responses.