The Reflections on the Use of Resident Support Aides report (RSA Report) presents findings from a recent survey on the use of resident support aides (RSA) and similar roles in LTC homes during the pandemic. The RSA report summarizes reflections and perspectives from leaders about the value and future of the RSA role.
The report provides:
- Data on types of responsibilities assigned to RSAs at different LTC homes
- Data on types of education or training that RSAs would have benefited from
- Quotes and reflections from LTC leaders about their use of the RSA role
Download RSA Report
Looking for more perspectives on front line care providers? Read the PSW Perspectives Report to explore PSWs perspectives and ideas for LTC homes.
The Ontario Centres for Learning, Research and Innovation in Long-Tem Care (CLRI) would like to acknowledge and thank the members of the Ontario Health (Central) – RSA Working Group for their time, effort, and insights in developing the RSA survey and report:
- Jill Knowlton – Jarlette Health Services
- Kim Utley – SE Health
- Dee Lender – Ontario Association of Residents’ Councils
- Julia Scott – Markham Stouffville Hospital
- Melissa Mei and Megan Suddergaard – Ontario Health
- Shilpi Majumder and Audra Thompson-Haile – Ontario Centres for Learning, Research and Innovation (CLRI) at the Schlegel-UW Research Institute for Aging, Schlegel-UW Research Institute for Aging
About the Initiative | Learn About the National Standard | Plan to Implement the Standard
Conduct an Assessment | Additional Resources | Advisory Group Members
Call for Expressions of Interest
Workplace Mental Health in LTC for Early Adopters: Leadership Training and Support Program
The deadline to submit expressions of interest is now closed.
The Ontario CLRI at the RIA invites leaders in long-term care to take your workplace mental health strategy to the next level. Learn how to build an organizational culture that promotes and protects the mental health of all team members, and improves workforce productivity, recruitment and retention.
Go to the Call for Expressions of Interest
About the Initiative
This Workplace Mental Health in LTC initiative supports long-term care (LTC) homes across Ontario to adopt the National Standard of Canada for Psychological Health and Safety in the Workplace. The Standard was published in 2013 and defines a systematic approach to creating and sustaining a psychologically safe and healthy work environment.
Working in LTC is psychologically demanding. Frontline workers experience physical and emotional stress, time pressures, bullying, violence, racism, and a workplace culture that often devalues the role of care providers. According to the Ontario government’s Long-Term Care Staffing Study (July 2020), team members in LTC are “feeling burnt out, overwhelmed, and unrecognized.” These conditions contribute to high rates of injury, disability, absenteeism, staff turnover and recruitment challenges. The COVID-19 pandemic has only magnified these issues and highlighted the need for change in Ontario’s long-term care system. Emerging research shows that workers are experiencing rising levels of depression, anxiety, grief and post-traumatic stress.
The Ontario CLRI is collaborating with mental health experts, occupational health and safety service providers, unions, researchers, educators, provincial associations and other stakeholders to co-design an effective and sustainable support system for LTC homes. The Psychological Health and Safety in Long-Term Care initiative will promote evidence-based resources, offer training programs tailored for the LTC sector, and cultivate a network of psychological health and safety champions. By creating a workplace culture that promotes and protects mental health, leaders in LTC can build and retain a resilient workforce that is well equipped to provide quality care for residents and support for families.
A Psychological Health and Safety in Long-Term Care Advisory Committee (see below) and other experts contribute to the work of this initiative.
Getting vaccinated is critical to protecting yourself, your loved ones and our most vulnerable Ontarians from COVID-19. Each person vaccinated brings us one step closer to eliminating COVID-19 from our long-term care homes and our communities.
That’s why we’re working to build vaccine confidence — and where you come in. People are more likely to listen to someone they know and trust. You can help boost vaccination rates by engaging with your colleagues and community on vaccine safety.
As our communities adapt to COVID-19 so do the guidelines and best practices for long-term care homes. Some of the references in this resource related to COVID-19 and LTC home guidelines may no longer be applicable. Please consult the Government of Ontario’s Directive #3 for the most up to date information.
Setting too many goals could mean that your goals are scoped too low and are focused on tasks instead of results. This goal-setting method will help long-term care homes to set realistic goals for students and help measure performance.
When creating your goals, make sure that they are ‘SMART’ – Specific, Measurable, Achievable, Relevant, and Time-Bound.
A student placement in long-term care (LTC) is a great opportunity to learn and practice new skills, explore career opportunities, and build meaningful relationships.
While completing a placement at an LTC home, students contribute to the quality of life and well-being of residents. They are a valuable member of the team. This Student Orientation Package can be used by LTC homes to introduce students to information and resources to help prepare them for the experience.
Information for long-term care homes to learn about existing student placement programs in Ontario.
These stories illustrate real-life accounts of the positive impact of experiential learning student placements in long-term care homes.
These sample role descriptions can be used for student placement opportunities in long-term care homes.
Please note: these descriptions are examples only and may not be applicable to each long-term care home, or may need to be adapted to match the requirements of the position.
This resource will help you develop a strategy to evaluate the success of student placements in your long-term care home.