Posted on October 17, 2023 by Scott Mitchell -
About the Think Tank | Agenda and Presentation Slides | Graphic Recording | Think Tank Report
About the Think Tank
The Schlegel-UW Research Institute for Aging (RIA) hosted a Think Tank on Moral Distress in Long-Term Care, in Waterloo, Ontario, on September 29, 2023. Participants included researchers, policy makers, care providers, and knowledge mobilization practitioners.
The goals of the Think Tank were to:
- share and learn about current Canadian perspectives on moral distress and moral injury,
- understand how this knowledge can be applied to the long-term care sector, and
- explore opportunities for future research, clinical practice, and collaborative knowledge mobilization.

Think Tank on Moral Distress in LTC participants (photo: Jasmin Gow)
Posted on October 23, 2022 by Anil Gosai -
Posted on July 11, 2022 by Lyra Taylor -
Land acknowledgements are an important piece of reconciliation in the context of providing care to Indigenous people and our broader work towards cultural safety.
This Indigenous Land Acknowledgement Guiding Framework developed by Behavioural Supports Ontario can support the incorporation of land acknowledgements into meetings and events. It also includes particular considerations for individuals and organizations (in particular considerations around dementia, older adults and mental health), resources for further learning and other ways to promote reconciliation.
Acknowledgements:

Posted on April 12, 2022 by Anil Gosai -
Posted on June 2, 2021 by AJ Adams -

The Reflections on the Use of Resident Support Aides report (RSA Report) presents findings from a recent survey on the use of resident support aides (RSA) and similar roles in LTC homes during the pandemic. The RSA report summarizes reflections and perspectives from leaders about the value and future of the RSA role.
The report provides:
- Data on types of responsibilities assigned to RSAs at different LTC homes
- Data on types of education or training that RSAs would have benefited from
- Quotes and reflections from LTC leaders about their use of the RSA role
Download RSA Report
Looking for more perspectives on front line care providers? Read the PSW Perspectives Report to explore PSWs perspectives and ideas for LTC homes.
Acknowledgments:
The Ontario Centres for Learning, Research and Innovation in Long-Tem Care (CLRI) would like to acknowledge and thank the members of the Ontario Health (Central) – RSA Working Group for their time, effort, and insights in developing the RSA survey and report:
- Jill Knowlton – Jarlette Health Services
- Kim Utley – SE Health
- Dee Lender – Ontario Association of Residents’ Councils
- Julia Scott – Markham Stouffville Hospital
- Melissa Mei and Megan Suddergaard – Ontario Health
- Shilpi Majumder and Audra Thompson-Haile – Ontario Centres for Learning, Research and Innovation (CLRI) at the Schlegel-UW Research Institute for Aging, Schlegel-UW Research Institute for Aging
Posted on February 4, 2021 by AJ Adams -
Posted on February 24, 2020 by AJ Adams -
The following resource was not created by the Ontario CLRI and was identified by the Ontario Caring Advisory Circle as an important resource to support Indigenous Culture in LTC.
This guide was developed by Healthy Weights Connection (Western University) and London’s Child and Youth Network in response to overwhelming interest expressed by service providers in London and Middlesex County to learn more about First Nations, Métis and Inuit (FNMI) cultures and local communities. It has been adapted from a similar cultural awareness resource developed by the Barrie Area Native Advisory Circle (BANAC).
The content of this guide was informed by members of the local FNMI community in London and Middlesex through several engagement sessions. The purpose of the guide is to serve as a first step towards cultural competence and to help service providers learn more about FNMI history, the local cultures and how to work competently and sensitively with FNMI communities. For those interested in formal training, Indigenous Cultural Competency and Cultural Safety training are recommended.
Download the Indigenous Culture Card
Posted on January 6, 2020 by AJ Adams -
Posted on December 4, 2019 by Holly Hebner -
The Person-Centred Language toolkit and report has background information, useful suggestions, activities, reflection questions and other resources to increase the use and spread of person-centred language in your long-term care home.
Activities can be done individually, as a small or large group, across your organization, and during recruitment, orientation or education sessions.
Practical knowledge of person-centred language ensures the appropriate, respectful, life-affirming and inclusive language is used when talking with and referring to people who communicate via responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions, and their care partners.
This toolkit is available in English (French version coming soon).
Download the Toolkit and Report
Acknowledgments
The Person-Centred Language initiative and resources have been co-developed by BSO and the Ontario CLRI with support from an expert panel




Posted on February 20, 2018 by AJ Adams -
eConsult is a secure web-based tool that allows physicians and nurse practitioners timely access to specialist advice for all patients and often eliminates the need for an in-person specialist visit. The Ontario CLRI is collaborating with the Ontario eConsult Program team to support the integration of its services into long-term care homes across Ontario.
The Ontario eConsult Program is led by the Ontario eConsult Centre of Excellence (eConsult COE), housed at The Ottawa Hospital in partnership with the Bruyère Research Institute. Delivery partners are the Ontario Telemedicine Network (OTN), OntarioMD, and eHealth Ontario, with the support of the Ministries of Health and Long-Term Care.