About the Toolkit
The Diversity in Action Toolkit was designed to respond to the comments and requests for support coming from staff/team members, residents and families within residential settings for seniors, who want to learn about and put into action, strategies that welcome diversity within their settings and enable cultural competence or sensitivity.
Anyone in a long-term care home, retirement home, supportive housing or other residential setting for seniors in Ontario is likely to find aspects of the Toolkit useful.
This toolkit describes how actions can make a difference at both the individual and organizational levels, building on some of the successes already experienced in a number of homes for seniors. Taking action on the ideas found in the toolkit will make the lives of residents, families, staff/team members and volunteers more satisfying and help avoid or resolve issues caused by misunderstandings.