FLTCA Alignment: 85-Posting of information 

Every licensee of a long-term care home shall ensure required information is posted in the home in a conspicuous and accessible location, and shall ensure that required information is communicated in a manner that complies with requirements to residents who cannot read the information. The required information includes the following: The Resident’s Bill of Rights, mission statement, policy to promote zero tolerance of abuse and neglect of residents, explanation of the duty under section 28 to make mandatory reports, procedure for initiating complaints to the licensee and Director, policy to minimize restraining and confining of residents, the service accountability agreement in accordance with section 22 of the Connecting Care Act 2019, licensee contact information, fire and evacuation measures and procedures, copies of inspection reports from the past two years, orders made by the inspector or the Director from the past two years, a written plan for achieving compliance, decisions of the Appeal Board or Divisional Court within the past two years, most recent minutes of the Residents’ and Family Councils (with the consent of the respective Councils), and an explanation of the protections afforded under section 30.