The Embracing Diversity: A Toolkit for Supporting Inclusion in Long-Term Care Homes is an interactive resource with print and online components that gives LTC homes practical steps to nurture diverse and welcoming communities. The toolkit was created by the Ontario CLRI and was informed by the Supporting Diversity and Inclusion in Long-Term Care Advisory Committee and other experts, including persons with lived experience.
The Ontario CLRI’s Supporting Diversity and Inclusion in Long-Term Care initiative aims to build workforce capacity and foster person-centred care through the identification, development and spread of information and resources that support diversity and inclusion in long-term care (LTC) homes. This initiative recognizes that care experiences can be influenced by individual circumstances, including language, ability, race, ethnicity, religion, spirituality, gender identity, gender expression, sexual orientation, and socio-economic status. This initiative acknowledges both resident and team member diversity.
Components of the Toolkit:
This toolkit was developed to support equitable and respectful care within Ontario’s LTC sector. It represents our shared responsibility and commitment to welcoming and affirming communities for all members of the diverse populations who live, work and visit LTC homes.
Every LTC home will be at a different point along their journey towards inclusion. This tool can help teams to identify areas for improvement and highlight areas of strength. The provided action plan template can help facilitate the development of quality improvement plans and inform organizational strategic planning to incorporate equity, diversity and inclusion.
Language is very important, and the terminology around equity, diversity and inclusion has evolved over time. Taking an opportunity to explore and understand the language and concepts is important. The glossary from the toolkit is downloadable as its own PDF. Throughout the toolkit, words defined in the glossary are shown in bold.
Additional Diversity Resources
The Golden Rule poster lists the key guiding principle for more than a dozen religious, spiritual and faith-based traditions. This poster aims to bring awareness to sacred writings from these faiths, and encourage inclusion by illustrating the interconnectedness between the core teachings.
The “What Would You Do?” (WWYD) posters are conversation starters. They were created to be an educational resource for LTC homes on the journey to becoming more welcoming and inclusive spaces. The posters can complement cultural competency and sensitivity training that are already in place. Many of the posters depict micro-aggressions and encourage participants to engage in personal reflection.
The Welcome Poster displays the word “welcome” or a similar meaning word in the 40 languages most commonly spoken in Ontario. Print and display the posters in your LTC home as a way of letting residents, family members, team members and visitors know that your home is welcoming and inclusive of everyone from all ethnic backgrounds.
If you are interested in receiving a print copy of any of the above materials, please email us at firstname.lastname@example.org.
Explore More Resources
The ideas and information presented in this toolkit are designed to be flexible, based on the individual needs and circumstances of the people and care homes that put these ideas into practice. While every effort was made to ensure the accuracy of the contents at the time of publication, the authors do not give any guarantee as to the accuracy of the information contained nor accept any liability with respect to loss, damage, injury, or expense arising from any errors or omissions in the contents of this work.