Resident care can be influenced by individual circumstances, including language, gender identity and expression, ability, ethnicity, religion, sexual orientation and socioeconomic status. This guide aims to assist long-term care (LTC) homes in creating connections with their communities that support and acknowledges resident and team member diversity.
The below resources connect direct care partners and team members to local and provincial health and social services to support quality of life and enhance community integration. We encourage LTC homes to reach out to these organizations to create meaningful and enriching partnerships that can benefit everyone who is part of life in LTC.
Healthline Ontario local health and community services
Putting health information at the fingertips of Ontarians, thehealthline.ca is a website for Ontario patients, doctors, and health care providers to get accurate and up-to-date information about health services in their communities.
thehealthline.ca platform is a provincially integrated database and asset that can be leveraged by health service providers and planners to help make healthcare better together.
• 14 regional sites organized by LHIN and sub-LHIN regions
• Free to use and prioritizes government-funded or low-cost services
• 45,000+ services from 20,000+ healthcare organizations
• Data managed by LHINs across Ontario
• Standardized language and quality tools used to update each record yearly
• Online tools for organizations to promote services, jobs, news, and events
• Mapping tools that show catchment area by sub-LHIN, First Nations and more
• Tracking and reporting tools for system planners
• Dynamic platform that easily supports provincial scaling of regional initiatives
211 Ontario community programs and social services
What is 211?
- 211 is the source Canadians trust when seeking information and services to deal with life’s challenges.
- 211’s award-winning telephone helpline (2-1-1) and website provide a gateway to community, social, non-clinical health and related government services.
- 211 helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 150 languages.
- 211 connects people to the right information and services, strengthens Canada’s health and human services, and helps Canadians to become more engaged with their communities.