Course Library
Explore Ontario CLRI eLearning courses designed for everyone entering, working in, or supporting long-term care.
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Team Essentials: Engaging Families in Distress
In this course, you will learn about how to overcome initial reactions to family distress by regulating emotions through mindfulness and compassionate communication. This includes learning about family loss and grief, and learning to shift initial survival emotions from fight, flight and freeze to compassion. You will also learn the Family SBAR communication tool for respectful, efficient and effective sharing of information with team members about situations involving family distress.
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Team Essentials: Preventing Acute Deterioration
You will discover evidence-based tools to support yourself, residents, families and your team to work together. By acting on your desire to offer kindness, caring, and willingness to help, the tools and strategies offered in this course will help improve care experiences for yourself and others.
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The Food Services Team and the Resident Dining Experience
After completing this course, you will be able to explain how LTC team members in various roles support residents with eating food that is safe and healthy; contribute to creating a dining experience that helps a resident to enjoy their meals; explain which parts of the Ontario Fixing Long-Term Care Act (FLTCA) affect food services.
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WeCARE: How to Support Someone Who is Struggling With Their Mental Health
After completing this course, you will be able to show you care; ask R U OK?; and guide a distressed teammate to seek professional support.