Team Essentials: Leading Practices for Long-Term Care
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Quality care and safety in LTC depend on teams that are proactive, reflective, and collaborative. The Team Essentials program is based on leading practices; experiential, team-based learning and interprofessional competencies are integrated into the program to encourage discovery, critical thinking, communication, and solution-focused team responses.
Team Essentials is a comprehensive training suite of eLearning courses and leadership coaching that provides innovative educational solutions for LTC team members around priority issues in LTC.
Team Essentials Modules
- Preventing Acute Deterioration
- Coordinating Care for Responsive Behaviours
- Engaging Families in Care
- Enhancing Collaboration and Shared Values
Preventing Acute Deterioration
Target Learners: Personal Support Workers, Registered Practical Nurses, and Registered Nurses.
This module enables team members to recognize and communicate changes in resident condition through the use of the Sensory Observation System (SOS) and SBAR techniques. Team members will learn how to apply this system to common clinical scenarios and to transfer this learning to their daily practice setting. Anticipated outcomes include enhanced information sharing, enriched appreciation for role interdependency and prevention of unnecessary emergency transfers.
Coordinating Care for Responsive Behaviours
Target Learners: Personal Support Workers, Registered Practical Nurses, Registered Nurses and Allied Health Professions.
This module enables teams to recognize and communicate responsive behaviours through the use of the Sensory Observation System (SOS) and SBAR techniques. Principles of team-based coordination for responsive behaviours include: objectivity, specificity and descriptiveness, risk assessment, self-reflection, strategizing, monitoring, debriefing and team competencies. Team members will learn how to apply this to common clinical scenarios and to transfer this learning to their daily practice setting. Anticipated outcomes include improved understanding and ability to reflect on a resident-centered approach to care and enhanced information sharing and care coordination within the team.
Course Currently Unavailable
Engaging Families in Distress
Target Learners: Personal Support Workers, Nurses, Allied Health Professions and Unit Clerks.
This module enables team members to actively listen, recognize and respond to family concerns through customer service principles and emotional regulation. Team members will gain skill in reflection, using SBAR and in applying principles of team-based family reporting including: relational centeredness, proactivity, objectivity, specificity and descriptiveness, risk assessment, confidentiality, responsiveness and team collaboration and communication competencies. Team members will learn how to apply this to common scenarios of family/team member interaction and to transfer this learning to their daily practice setting.
Enhancing Collaboration and Shared Values
Target Learners: Personal Support Workers, Nurses, Allied Health Professions, Unit Clerks and Support Services Staff.
This module is grounded in an applied theatre approach which uses experiential, process-based exercises to help participants develop transferable skills such as communication, active listening, body language and empathy. This module offers team members an opportunity to enhance personal growth and communication skills as a foundation for acquiring competencies in interprofessional collaborative practice such as: relational-centered care, empathy, communication, perspective taking and power dynamics. Team members will gain skills and explore new ways of being related to non-verbal communication, body language, listening and reading cues, emotional temperature and group process.
Course Currently Unavailable
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