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Clinical Nursing Leadership 2: Handling Conflict with Care

Duration: ~20 minutes
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Course Topics:
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Conflicts do arise in long-term care homes, and these can be challenging for nurses to navigate. In Module 2, Handling Conflict with Care, you will learn several effective strategies to employ when these situations arise. You will also recognize ineffective strategies and the consequences of using them. You will be given the opportunity to apply effective strategies and see the consequences in a variety of typical long-term care scenarios.

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