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eLearning to Support Communication For Families and Care Team Members in LTC

  • Resource Type: Elearning
  • Posted On: June 29, 2020
  • Audience(s): Families & Care Partners, Leaders & Managers

Family members of residents in LTC are important partners in care.

Family members often wish their LTC team could better understand what they, or their family member, wanted or needed. LTC team members often wonder how they can better support these communication needs of resident’s family members.

Introducing the Huddle Tool; five simple questions for family members to share any experience, situation, or need with their LTC team over the phone when they can’t meet in person. Below are two eLearning courses, one designed for family members and one for LTC team members, that will introduce them to the huddle tool and how to use it to improve communication.

At the end of each eLearning course, participants will be able to download a copy of the Huddle Tool to use.

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The Ontario CLRI is funded by the Ministry of Health, and the Ministry of Long-Term Care, and hosted at Baycrest Health Sciences, Bruyère, and the Schlegel-UW Research Institute for Aging.

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