Call for Expressions of Interest
Workplace Mental Health in LTC:
Training and Support Program for Implementation Teams
The Ontario CLRI at the RIA invites leaders in long-term care to take your workplace mental health strategy to the next level. Learn how to build an organizational culture that promotes and protects the mental health of all team members, and improves workforce productivity, recruitment and retention.
Next application date: Spring 2023
For more information about the Workplace Mental Health in LTC program, contact:
Scott Mitchell, Knowledge Broker, Ontario CLRI
Healing the Healers
A Study about Burnout and Mental Distress in LTC
Healing the Healers is an innovative co-design study, led by Dr. Sheila Boamah of McMaster University, to address burnout and mental health concerns among healthcare workers in long-term care. The overarching aim of this study is to create a healthier and more resilient LTC workforce and better work environments, during and post-pandemic, by addressing system-wide, organization-level and personal risk factors of burnout among healthcare workers (HCWs), including unregulated care providers (PSWs) and racialized and marginalized groups.
This Workplace Mental Health in LTC program provides free training and coaching support to help long-term care (LTC) homes across Ontario adopt the National Standard of Canada for Psychological Health and Safety in the Workplace. The Standard was published in 2013 and defines a systematic approach to creating and sustaining a psychologically safe and healthy work environment.
Learn how to build an organizational culture that promotes and protects the mental health of all team members, and improves workforce productivity, recruitment and retention. Our goal is to foster a happier, healthier, more resilient healthy work environment.
Have been working in healthcare for almost 30 years now (started very young) but have been leading for the better part of 25 years in many sectors across the world and the spectrum of care. This was one of the more valuable courses I have taken for many reasons, but one of them was the timeliness of the information. It is a time of tremendous strain and stress in the system of healthcare: having resources and the opportunity to take small chunks away and start to deploy information to spark sustainable change was great. Thanks for the opportunity to be part of the learning! This is a journey not a destination… it starts with a first step.” — Participant (2021-2022)
Working in LTC is psychologically demanding. Frontline workers experience physical and emotional stress, time pressures, bullying, violence, racism, and a workplace culture that often devalues the role of care providers.
Emerging research shows that frontline workers in LTC are experiencing high levels of depression, anxiety, grief and post-traumatic stress. These conditions contribute to rising disability claims, absenteeism, presenteeism, high staff turnover and ongoing recruitment challenges. The COVID-19 pandemic has only magnified these issues and highlighted the need for change in Ontario’s LTC system.
According to the Ontario government’s Long-Term Care Staffing Study (July 2020), team members in LTC are “feeling burnt out, overwhelmed, and unrecognized.” The study recommends adopting the National Standard of Canada for Psychological Health and Safety in the Workplace.
Now is the time for recovery and renewal
The Ontario CLRI is collaborating with mental health experts, occupational health and safety organizations, unions, researchers, educators, provincial LTC associations and other stakeholders to co-design an effective and sustainable support system for LTC homes. The Workplace Mental Health in LTC program promotes evidence-based resources, offers training programs tailored for the LTC sector, and provides coaching and support for psychological health and safety champions. By creating a workplace culture that promotes and protects mental health, leaders in LTC can build and retain a resilient workforce that is well equipped to provide quality care for residents and support for families.
A Psychological Health and Safety in Long-Term Care Advisory Committee (see below) and other experts contribute to the work of this initiative.
National Standard of Canada
Psychological Health and Safety in the Workplace: Prevention, Promotion, and Guidance to Staged Implementation.
A series of short, animated videos explaining the 13 psychosocial factors identified in the National Standard, plus activity guides.
A Deloitte study examining the typical annual return on investment (ROI) of workplace mental health programs, based on data analysis and interviews with seven Canadian companies.
Mental Health Commission of Canada videos about the National Standard
A step-by-step guide that offers practical advice for implementing key elements of the National Standard for Psychological Health and Safety in the Workplace.
This resource describes the successes and challenges of four healthcare organizations who embedded the Standard into their everyday operations, and outlines a set of common principles that contribute to effective implementation.
A summary of promising practices and lessons learned from 40 organizations across Canada that are implementing the National Standard.
A how-to guide that provides practical, step-by-step guidance for organizations to develop and implement a tailored mental health and wellbeing strategy for their staff.
This primer introduces a roadmap to guide intentional action by employers to reduce mental harm and promote mental health in alignment with the recommendations of the National Standard.
Five research-based recommendations from the Centre for Addictions and Mental Health to help Canadian leaders take action.
A comprehensive set of free resources to help assess and address the psychological health and safety of workplaces, including an organizational review process for leadership, an online employee survey and a shorter stress scan.
Includes the Psychosocial Survey for Healthcare (a brief, confidential online survey for staff) and the Organizational Review for Healthcare (designed to determine your organization’s current status in creating and sustaining a psychologically healthy and safe workplace).
A free online resource to assess and identify leadership strengths in psychological health and safety across five key domains.
Practical tools and resources designed to help Canadian employers with the prevention, intervention and management of workplace mental health issues.
Informative and actionable mental health resources (tools, models and frameworks) designed to reduce stigma and manage mental health hazards in the workplace.
Find information about how the Government of Canada addresses mental health in the workplace and access resources, tools and services for organizations, managers and employees.
Director, Prevention, Engagement and Retention – Health and Community Care
Public Services Health and Safety Association
Mary Ann Baynton
Director of Collaboration and Strategy
Workplace Strategies for Mental Health
Manager (Acting), Long-Term Care Staffing Unit
Ministry of Long-Term Care
Vice President, Education
Baycrest Health Sciences
Director of Quality and Performance
Ontario Long-Term Care Association
Director of Evaluation
Homewood Research Institute
Schlegel Innovation Leader, Centre for Elder Research
National Representative – Health and Safety, Ontario Regional Office
Workplace Safety and Prevention Services
Director of People Engagement
President, Local 229
Schlegel Specialist in Spirituality and Aging
Schlegel-UW Research Institute for Aging
Quality Improvement Specialist, Clinical Institutes & Quality Programs
Ontario Health (Quality)
Director, Planning and Integration
Ontario Health (Central Region)
Director of Public Policy
Family Councils Ontario
Senior Program Consultant, Licensing and Policy Branch, LTC Homes Division
Ministry of Long-Term Care
Ontario CLRI at Bruyère
Ontario CLRI at Schlegel-UW Research Institute for Aging
Ontario Association of Resident Councils
Henrietta Van Hulle
Vice President, Client Acquisition and Outreach
Public Services Health and Safety Association
The Workplace Mental Health in LTC program is led by the Ontario CLRI at the Schlegel-UW Research Institute for Aging (RIA). The Ontario CLRI at the RIA is collaborating with mental health experts, occupational health and safety organizations, unions, researchers, educators, provincial LTC associations and other stakeholders to co-design an effective and sustainable support system for LTC homes.