Resources

Workplace Mental Health in LTC

  • Resource Type: Program, Project, Publication, Training
  • Posted On: April 6, 2021
  • Author/Source: Ontario CLRI at the RIA
  • Audience(s): HR/Operations, Leaders & Managers, Researchers

Jump to…
About the Program | Learn About the National Standard | Plan to Implement the Standard
Conduct an Assessment | Additional Resources | Advisory Group Members


Call for Expressions of Interest

Workplace Mental Health in LTC:
Training and Support Program for Implementation Teams

The next Workplace Mental Health in LTC program starts in September 2022.

Application deadline EXTENDED to: September 16, 2022

The Ontario CLRI at the RIA invites leaders in long-term care to take your workplace mental health strategy to the next level. Learn how to build an organizational culture that promotes and protects the mental health of all team members, and improves workforce productivity, recruitment and retention.

Call for Expressions of Interest


About the Program

This Workplace Mental Health in LTC program provides free training and coaching support to help long-term care (LTC) homes across Ontario adopt the National Standard of Canada for Psychological Health and Safety in the Workplace. The Standard was published in 2013 and defines a systematic approach to creating and sustaining a psychologically safe and healthy work environment.

Learn how to build an organizational culture that promotes and protects the mental health of all team members, and improves workforce productivity, recruitment and retention. Our goal is to foster a happier, healthier, more resilient healthy work environment.

For more information, including the program schedule, see the Call for Expressions of Interest.

Have been working in healthcare for almost 30 years now (started very young) but have been leading for the better part of 25 years in many sectors across the world and the spectrum of care. This was one of the more valuable courses I have taken for many reasons, but one of them was the timeliness of the information. It is a time of tremendous strain and stress in the system of healthcare: having resources and the opportunity to take small chunks away and start to deploy information to spark sustainable change was great. Thanks for the opportunity to be part of the learning! This is a journey not a destination… it starts with a first step.” — Participant (2021-2022)

Why now?

Working in LTC is psychologically demanding. Frontline workers experience physical and emotional stress, time pressures, bullying, violence, racism, and a workplace culture that often devalues the role of care providers.

Emerging research shows that frontline workers in LTC are experiencing high levels of depression, anxiety, grief and post-traumatic stress. These conditions contribute to rising disability claims, absenteeism, presenteeism, high staff turnover and ongoing recruitment challenges. The COVID-19 pandemic has only magnified these issues and highlighted the need for change in Ontario’s LTC system.

According to the Ontario government’s Long-Term Care Staffing Study (July 2020), team members in LTC are “feeling burnt out, overwhelmed, and unrecognized.” The study recommends adopting the National Standard of Canada for Psychological Health and Safety in the Workplace.

Now is the time for recovery and renewal

The Ontario CLRI is collaborating with mental health experts, occupational health and safety organizations, unions, researchers, educators, provincial LTC associations and other stakeholders to co-design an effective and sustainable support system for LTC homes. The Workplace Mental Health in LTC program promotes evidence-based resources, offers training programs tailored for the LTC sector, and provides coaching and support for psychological health and safety champions. By creating a workplace culture that promotes and protects mental health, leaders in LTC can build and retain a resilient workforce that is well equipped to provide quality care for residents and support for families.

A Psychological Health and Safety in Long-Term Care Advisory Committee (see below) and other experts contribute to the work of this initiative.

Program Partners

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About the Ontario Centres for Learning, Research and Innovation in Long-Term Care

The Ontario CLRI is funded by the Ministry of Health, and the Ministry of Long-Term Care, and hosted at Baycrest Health Sciences, Bruyère, and the Schlegel-UW Research Institute for Aging.

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