Designed For: All Team Members

After completing this course, you will be able to effectively paraphrase, incorporate empathy into your responses, and recognize if a situation is outside the boundaries and limits of your professional role. You will have improved communication skills to build therapeutic relationships with residents and family care partners and enhanced understanding of the role that all…

After completing this course, you will be able to recognize the presence of grief, know the tasks that people complete as they grieve, and recognize the needs of those in mourning. You will have improved ability to start and continue end-of-life conversations and increased comfort in talking about death.

After completing this course, you will be able to define palliative care, recognize palliative care myths and recognize interprofessional needs related to illness and bereavement. You will experience improved communication with reduced confusion about palliative care when talking with LTC residents, family care partners and LTC team members.