Designed For: Clinical Team

After completing this course, you will be able to differentiate between effective and ineffective strategies for managing conflict, recognize the possible consequences of both and be able to apply effective conflict management strategies in a variety of contexts.

After completing this course, you will be able to recognize your day-to-day leadership potential, describe several characteristics of transformational leaders, recognize leadership myths and misconceptions and be able to describe the differences and similarities between managers and leaders.