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Course Skill: Caring for All of a Person’s Needs

  • 5 Things to Know about Palliative Care

    After completing this course, you will be able to to identify the five principles of pallative care: focus on quality of life, holistic, the earlier the better, team approach, and person-centred care. You will have the foundational elements to communicate and understand the difference between palliative care and end-of-life care.

  • For Team Members: Answering Family Phone Calls Using the Huddle Tool

    After completing this course, you will be able to use the Huddle Tool to effectively receive and respond to phone calls from a resident’s family member, sharing care information with compassion and respect.

  • Team Essentials for Engaging Families in Distress

    In this course, you will learn about how to overcome initial reactions to family distress by regulating emotions through mindfulness and compassionate communication. This includes learning about family loss and grief, and learning to shift initial survival emotions from fight, flight and freeze to compassion. You will also learn the Family SBAR communication tool for…

  • Lifts and Transfers

    In this course, you will learn to protect yourself and residents from injury during lifts and transfers in long-term care, and transfer this safety knowledge to other health care settings.

  • Eating Assistance

    After completing this course, you will be able to safely support residents during mealtime, while promoting nutrition, safety, and social connection.

  • Polypharmacy and Deprescribing

    In this course, you will learn to understand how polypharmacy develops, recognize common drug-induced symptoms and prescribing cascades, and apply a practical approach to deprescribing using a fictional case. This course helps improve medication safety and supports better health outcomes for older adults.

  • Supporting Residents’ Mental Health and Wellness in Long-Term Care

    After completing this course, you will be able to recognize indicators of mental illnesses or conditions that are common among older adults; understand the importance of using person-centred language when talking about mental health and mental illnesses; respond empathetically to residents who are in distress; support residents’ mental health and wellness; explain which observations about…

  • Skin and Wound Care in Long-Term Care (Non-Clinical Team Members)

    After completing this course, you will be able to explain which risk factors impact skin integrity and wound healing in older adults; explain which skin and wound care issues are of particular concern in long-term care; recognize some indicators that a resident is experiencing skin and wound care issues; explain what non-clinical team members should…

  • Skin and Wound Care in Long-Term Care (Clinical Team Members)

    After completing this course, you will be able to explain which risk factors impact skin integrity and wound healing in older adults; explain which skin and wound care issues are of particular concern in long-term care; recognize indicators that a resident is experiencing skin and wound care issues; explain when to assess residents for skin…

  • Managing Pain and Distress in Long-Term Care (Clinical Team Members)

    After completing this course, you will be able to explain when residents should receive a pain/distress assessment and reassessment; explain how to conduct a pain/distress assessment of residents; explain the different aspects of pain/distress and the concept of “Total Pain”; suggest approaches to managing pain/distress; argue against common misconceptions about pain/distress; recognize the importance of…