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Course Topic: Person-Centred Care

  • Facilitating Client and Family-Centred Learning Best Practices

    In this course, you will learn about the fundamental health literacy best practices for engaging clients and families.

  • The Food Services Team and the Resident Dining Experience

    After completing this course, you will be able to explain how LTC team members in various roles support residents with eating food that is safe and healthy; contribute to creating a dining experience that helps a resident to enjoy their meals; explain which parts of the Ontario Fixing Long-Term Care Act (FLTCA) affect food services.

  • Diet Report, Food Texture, and Fluid Consistency

    After completing this course, you will be able to use a diet report and diet order; check for a resident’s diet type, food texture and fluid consistency; identify food textures and fluid consistencies.

  • All-In: Practicing Cultural Humility in Palliative Care

    After completing this course you will be able to define cultural humility and differentiate it from cultural competence and sensitivity, recognize its role in person- and family-centered care, understand how interprofessional teams foster cultural safety, and empathize with diverse residents to tailor care to their unique needs.

  • Caregivers as Partners in Long-Term Care Series

    After completing this course series, you will be able to describe the variety of experiences and challenges faced by caregivers in LTC, recognize caregivers as valued members of the interprofessional team, identify effective communication practices when partnering with caregivers, describe how cultural factors affect communication, and articulate your role in supporting and empowering caregivers.