FLTCA Alignment: 82-Training 

Every licensee of a long-term care home shall ensure all staff of the home have received training as required by this section. This training includes the following areas: Residents’ Bill of Rights, mission statement, policy to promote zero tolerance of abuse and neglect of residents, duty under section 28 to make mandatory reports, protections afforded by section 30, policy to minimize restraining of residents, fire prevention and safety, emergency and evacuation procedures, infection prevention and control, and all Acts, regulations, and policies of the Ministry (including policies of the licensee) that are relevant to the person’s responsibilities. The additional training for direct care staff is in the following areas: abuse recognition and prevention, mental health issues (including caring for persons with dementia), behaviour management, minimization of restraining and confinement of residents (and where restraining or confinement is necessary, how to do so in accordance with this Act), and palliative care.