FLTCA Alignment: 82-Training

Every licensee of a long-term care home shall ensure all staff of the home have received training as required by this section. This training includes the following areas: Residents’ Bill of Rights, mission statement, policy to promote zero tolerance of abuse and neglect of residents, duty under section 28 to make mandatory reports, protections afforded by section 30, policy to minimize restraining of residents, fire prevention and safety, emergency and evacuation procedures, infection prevention and control, and all Acts, regulations, and policies of the Ministry (including policies of the licensee) that are relevant to the person’s responsibilities. The additional training for direct care staff is in the following areas: abuse recognition and prevention, mental health issues (including caring for persons with dementia), behaviour management, minimization of restraining and confinement of residents (and where restraining or confinement is necessary, how to do so in accordance with this Act), and palliative care.

  • Project ECHO Care for the Elderly

    ECHO Care of the Elderly is an interactive, case-based, virtual education and telementoring series (offered over Zoom) aimed at connecting primary care providers, personal support workers and healthcare professionals working in long-term care (LTC) in Ontario to an interprofessional team of geriatric specialists through weekly videoconferencing sessions.

  • Implementing Person-centred Language: An Overview for Long-Term Care Team Leaders and Managers

    Person-centred language (PCL) refers to using language that puts people first rather than the disease, symptoms or conditions that they may have. In long-term care (LTC) this means focusing on the strengths and abilities residents have, rather than their disabilities. This interactive eLearning course will show you how person-centered language can have a positive impact…

  • Implementing Person-centred Language: An Overview for Long-Term Care Team Members

    Person-centred language (PCL) refers to using language that puts people first rather than the disease, symptoms or conditions that they may have. In long-term care (LTC) this means focusing on the strengths and abilities residents have, rather than their disabilities. This interactive eLearning course will show you how person-centered language can have a positive impact…

  • For Team Members: Answering Family Phone Calls Using the Huddle Tool

    After completing this course, you will be able to use the Huddle Tool to effectively receive and respond to phone calls from a resident’s family member, sharing care information with compassion and respect.

  • WeCARE: How to Support Someone Who is Struggling With Their Mental Health

    After completing this course, you will be able to show you care; ask R U OK?; and guide a distressed teammate to seek professional support.

  • All-In Palliative Care: The Team Approach to LTC

    An 8-hour live virtual training program to help your team build confidence in communicating about and strengthening resident-centred palliative care that also includes 1 hour of elearning. Accredited for 9 credits by CNA. Register through the website: All-In Palliative Care: The Team Approach to LTC – Ontario Centres for Learning, Research, and Innovation in Long-Term…

  • Ontario CLRI Specialized Educator Certificate in LTC Level One – Best Practice

    You will be able to recognize leading education and relational practices, describe how to use the SECL Six Step Educator Competency Framework to enhance training in your LTC home, explore creative ways of teaching and learning, identify Ontario CLRI resources to support your educational approach, and apply relational, collaborative, and experiential methods to support team…

  • Team Essentials: Preventing Acute Deterioration

    You will discover evidence-based tools to support yourself, residents, families and your team to work together. By acting on your desire to offer kindness, caring, and willingness to help, the tools and strategies offered in this course will help improve care experiences for yourself and others.

  • Caring for Persons with Dementia

    In this course, you will learn key facts about dementia, recognize its symptoms and stages, explore effective support techniques, and understand the importance of a person-centered approach to dementia care.

  • Eating Assistance

    After completing this course, you will be able to safely support residents during mealtime, while promoting nutrition, safety, and social connection.