Designed For: All Team Members

  • Dysphagia and the Elements of Safe Eating

    After completing this course you will be able to identify the causes, signs, symptoms, and impacts of dysphagia and the appropriate actions to support residents, explain the elements of safe eating and drinking, and the importance of following them properly, promote safe and supportive eating and drinking techniques by using the appropriate adaptive devices and…

  • 5 Things to Know about Palliative Care

    After completing this course, you will be able to to identify the five principles of pallative care: focus on quality of life, holistic, the earlier the better, team approach, and person-centred care. You will have the foundational elements to communicate and understand the difference between palliative care and end-of-life care.

  • Implementing Person-centred Language: An Overview for Long-Term Care Team Members

    Person-centred language (PCL) refers to using language that puts people first rather than the disease, symptoms or conditions that they may have. In long-term care (LTC) this means focusing on the strengths and abilities residents have, rather than their disabilities. This interactive eLearning course will show you how person-centered language can have a positive impact…

  • Ontario CLRI Specialized Educator Certificate in LTC Level One – Best Practice

    You will be able to recognize leading education and relational practices, describe how to use the SECL Six Step Educator Competency Framework to enhance training in your LTC home, explore creative ways of teaching and learning, identify Ontario CLRI resources to support your educational approach, and apply relational, collaborative, and experiential methods to support team…

  • All-In Palliative Care: The Team Approach to LTC

    An 8-hour live virtual training program to help your team build confidence in communicating about and strengthening resident-centred palliative care that also includes 1 hour of elearning. Accredited for 9 credits by CNA. Register through the website: All-In Palliative Care: The Team Approach to LTC – Ontario Centres for Learning, Research, and Innovation in Long-Term…

  • WeCARE: How to Support Someone Who is Struggling With Their Mental Health

    After completing this course, you will be able to show you care; ask R U OK?; and guide a distressed teammate to seek professional support.

  • For Team Members: Answering Family Phone Calls Using the Huddle Tool

    After completing this course, you will be able to use the Huddle Tool to effectively receive and respond to phone calls from a resident’s family member, sharing care information with compassion and respect.

  • Team Essentials for Engaging Families in Distress

    In this course, you will learn about how to overcome initial reactions to family distress by regulating emotions through mindfulness and compassionate communication. This includes learning about family loss and grief, and learning to shift initial survival emotions from fight, flight and freeze to compassion. You will also learn the Family SBAR communication tool for…

  • Storycare Project

    After completing this course, you will be able to use the three elements of storycare: storytelling, storylistening and storykeeping. You will also learn how caring for a client in long-term care includes caring for their story. Storycare draws on the power of personal life-experiences, traditional folktales and imaginary narratives to make stories an essential part…

  • Eating Assistance

    After completing this course, you will be able to safely support residents during mealtime, while promoting nutrition, safety, and social connection.