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Designed For: All Team Members

  • Caregivers as Partners 1: The Foundations of Care Partnership

    After completing this course, you will be able to describe the variety of experiences and challenges caregivers face in long-term care and recognize caregivers as valued members of the interprofessional team. You will apply promising practices to build a strong foundation for respectful, meaningful partnerships from day one.

  • Caregivers as Partners 2: Communication for Strong Partnerships

    After completing this course, you will be able to identify effective communication practices for partnering with caregivers and apply the CARE model to strengthen collaboration. You will also recognize how cultural factors influence communication and support person-centred care.

  • Caregivers as Partners 3: Empowering Caregivers

    After completing this course, you will be able to articulate your role in supporting and empowering caregivers when there are changes to a resident’s care needs, including palliative and end of life care. You will learn and apply strategies to provide navigation support, support caregivers with self-care and grief, and uphold privacy and consent.

  • Dysphagia and the Elements of Safe Eating

    After completing this course you will be able to identify the causes, signs, symptoms, and impacts of dysphagia and the appropriate actions to support residents, explain the elements of safe eating and drinking, and the importance of following them properly, promote safe and supportive eating and drinking techniques by using the appropriate adaptive devices and…

  • 5 Things to Know about Palliative Care

    After completing this course, you will be able to to identify the five principles of pallative care: focus on quality of life, holistic, the earlier the better, team approach, and person-centred care. You will have the foundational elements to communicate and understand the difference between palliative care and end-of-life care.

  • All-In Palliative Care: The Team Approach to LTC

    An 8-hour live virtual training program to help your team build confidence in communicating about and strengthening resident-centred palliative care that also includes 1 hour of elearning. Accredited for 9 credits by CNA. Register through the website: All-In Palliative Care: The Team Approach to LTC – Ontario Centres for Learning, Research, and Innovation in Long-Term…

  • Implementing Person-centred Language: An Overview for Long-Term Care Team Members

    Person-centred language (PCL) refers to using language that puts people first rather than the disease, symptoms or conditions that they may have. In long-term care (LTC) this means focusing on the strengths and abilities residents have, rather than their disabilities. This interactive eLearning course will show you how person-centered language can have a positive impact…

  • Ontario CLRI Specialized Educator Certificate in LTC Level One – Best Practice

    You will be able to recognize leading education and relational practices, describe how to use the SECL Six Step Educator Competency Framework to enhance training in your LTC home, explore creative ways of teaching and learning, identify Ontario CLRI resources to support your educational approach, and apply relational, collaborative, and experiential methods to support team…

  • WeCARE: How to Support Someone Who is Struggling With Their Mental Health

    After completing this course, you will be able to show you care; ask R U OK?; and guide a distressed teammate to seek professional support.

  • For Team Members: Answering Family Phone Calls Using the Huddle Tool

    After completing this course, you will be able to use the Huddle Tool to effectively receive and respond to phone calls from a resident’s family member, sharing care information with compassion and respect.