FLTCA Alignment: 82-Training

Every licensee of a long-term care home shall ensure all staff of the home have received training as required by this section. This training includes the following areas: Residents’ Bill of Rights, mission statement, policy to promote zero tolerance of abuse and neglect of residents, duty under section 28 to make mandatory reports, protections afforded by section 30, policy to minimize restraining of residents, fire prevention and safety, emergency and evacuation procedures, infection prevention and control, and all Acts, regulations, and policies of the Ministry (including policies of the licensee) that are relevant to the person’s responsibilities. The additional training for direct care staff is in the following areas: abuse recognition and prevention, mental health issues (including caring for persons with dementia), behaviour management, minimization of restraining and confinement of residents (and where restraining or confinement is necessary, how to do so in accordance with this Act), and palliative care.

  • Diet Report, Food Texture, and Fluid Consistency

    After completing this course, you will be able to use a diet report and diet order; check for a resident’s diet type, food texture and fluid consistency; identify food textures and fluid consistencies.

  • Clinical Nursing Leadership Accredited Series

    Nurses working in long-term care will improve clinical leadership skills to navigate conflict, communicate with confidence, and learn how to thrive as clinical leaders. When you complete all three modules of the Clinical Nursing Leadership series, you will receive a certificate including 1 credit from the Canadian Nurses Association.

  • Palliative 3: Building Relationships

    After completing this course, you will be able to effectively paraphrase, incorporate empathy into your responses, and recognize if a situation is outside the boundaries and limits of your professional role. You will have improved communication skills to build therapeutic relationships with residents and family care partners and enhanced understanding of the role that all…

  • Palliative 1: Communicating about Hospice Palliative Care

    After completing this course, you will be able to define palliative care, recognize palliative care myths and recognize interprofessional needs related to illness and bereavement. You will experience improved communication with reduced confusion about palliative care when talking with LTC residents, family care partners and LTC team members.

  • All-In: Practicing Cultural Humility in Palliative Care

    After completing this course you will be able to define cultural humility and differentiate it from cultural competence and sensitivity, recognize its role in person- and family-centered care, understand how interprofessional teams foster cultural safety, and empathize with diverse residents to tailor care to their unique needs.

  • Palliative 2: Coping with Grief

    After completing this course, you will be able to recognize the presence of grief, know the tasks that people complete as they grieve, and recognize the needs of those in mourning. You will have improved ability to start and continue end-of-life conversations and increased comfort in talking about death.

  • Caregivers as Partners in Long-Term Care Series

    After completing this course series, you will be able to describe the variety of experiences and challenges faced by caregivers in LTC, recognize caregivers as valued members of the interprofessional team, identify effective communication practices when partnering with caregivers, describe how cultural factors affect communication, and articulate your role in supporting and empowering caregivers.

  • Nutrition in Disguise Lesson Plan

    Information & Resources for Culinary & Nutrition Programs The Nutrition in Disguise (NiD) project focuses on creating nutrient-dense recipes by adding healthy ingredients to common foods that LTC residents already enjoy. The NiD is a training program and recipe box that can be used by LTC menu planners and chefs. Findings from the NiD research shows that…

  • Orientation

    Welcome Thank you for your interest in supporting the care of our older adults in long-term care (LTC). Ontario’s LTC sector is a collection of dedicated and caring individuals who support quality care for all residents. It is important for you to understand the culture, values, and expectations in LTC homes before you begin working…

  • Environmental Services

    This page provides learning resources for anyone who trains environmental services (housekeeping) team members who will be working in long-term care (LTC). EVS team members play a vital role in supporting Infection Prevention and Control (IPAC) and interacting with residents, particularly those living with dementia. The resources developed by the Ontario CLRI reflect and support…